How should you trace a Layer 2 connectivity problem?
Trace the frame from the endpoint access port, across each trunk, to the destination VLAN, checking configuration and operational state along the way.
Study 5 Layer 2 Switching Troubleshooting Scenarios with 12 free online flashcards. Review key terms, definitions, and concepts with this interactive flashcard deck.
How should you trace a Layer 2 connectivity problem?
Trace the frame from the endpoint access port, across each trunk, to the destination VLAN, checking configuration and operational state along the way.
What should you verify first on an endpoint port?
The access port must be up and assigned to the intended VLAN.
What must be true of a VLAN on a switch forwarding its traffic?
The VLAN must exist and be active on each switch that needs to forward its traffic.
Does an operational trunk necessarily carry every VLAN?
A trunk can be up and trunking yet exclude a particular VLAN from its allowed list.
How can you add VLAN 20 without replacing a trunk’s existing list?
Use `switchport trunk allowed vlan add 20` to add VLAN 20 without replacing the existing allowed list.
How is native-VLAN traffic sent on an 802.1Q trunk?
Native-VLAN traffic on an 802.1Q trunk is sent untagged.
What can happen when trunk ends use different native VLANs?
Traffic can be placed into different VLANs at the two ends, and spanning tree may report a native-VLAN or PVID inconsistency.
What does `Altn BLK` indicate in spanning-tree output?
`Altn BLK` indicates an alternate path that spanning tree is holding out of forwarding to prevent a Layer 2 loop; this can be normal.
Why might spanning tree block a redundant path?
Spanning tree selects a loop-free topology for each VLAN or spanning-tree instance.
How can you make a switch more likely to become the STP root?
Set a deliberate root priority on the intended root switch; a lower priority value than competing switches is preferred.
What should you check if a switch has not learned an endpoint’s MAC address?
Check the access-port state and VLAN assignment, then look for the endpoint’s address with `show mac address-table dynamic interface <interface>`.
What should you investigate if the VLAN is correct but no MAC is learned?
Check the physical link, endpoint NIC, port security or other interface restrictions, and whether the endpoint is transmitting.
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