A clinician uses teach-back to check how clearly medication instructions were explained, not to test the patient.
09 Patient Communication and Continuity of Medication Care Online Quiz Questions
Use this free practice quiz with 20 questions to review 09 Patient Communication and Continuity of Medication Care, test your knowledge, and prepare for your next test or exam.
If a patient's reported medication list differs from the prescribed list, the clinician can assume one list is correct and skip clarification.
- A
True
- B
False
When checking that a patient can use a device correctly, what technique asks the patient to demonstrate the steps?
What term describes taking medication as agreed with the care team?
When asking about medicines during a care transition, ask about prescription medicines, , vitamins, and supplements.
If a patient's teach-back shows that an explanation was incomplete, .
A patient is unsure whether to take a late dose, and the medication instructions do not answer the question. What is the safest response?
- A
Tell the patient to take the dose as soon as possible, regardless of the medication instructions.
- B
Help the patient contact the pharmacist or prescriber for medication-specific advice.
- C
Tell the patient to skip all remaining doses until the next appointment.
- D
Use the same missed-dose rule for every medication.
A patient reports missing doses because the medication is difficult to afford. Which response best supports adherence?
- A
Warn the patient that missing doses shows a lack of interest in treatment.
- B
Ask neutrally about the cost barrier and work with appropriate team members to explore cost-assistance resources.
- C
Reduce the dose yourself so the medication will last longer.
- D
Avoid discussing the issue unless the patient raises it again.
After explaining a new medication, you ask a patient how they will take it, but their answer shows they misunderstood. What should you do next?
- A
Tell the patient to study the written instructions more carefully before asking questions.
- B
Assume the patient is unable to follow the plan and end the discussion.
- C
Clarify the explanation and ask the patient again how they will follow the plan.
- D
Ask the patient to sign a form confirming they understood.
A patient's home list includes a daily medicine that is absent from the discharge instructions. What should you do?
- A
Tell the patient to restart it because it appears on the home list.
- B
Verify the plan with the responsible clinician, document the clarification, and update the patient-facing instructions.
- C
Assume the medicine was intentionally stopped because it is absent from the discharge instructions.
- D
Ask the patient to decide whether the medicine should be resumed.
A patient says they want to stop a medication because of a side effect. Which response is most appropriate?
- A
Tell the patient to stop the medication immediately without consulting anyone.
- B
Tell the patient to continue indefinitely and ignore the side effect.
- C
Listen to the concern and help the patient contact the prescriber or pharmacist for appropriate guidance.
- D
Change the dose yourself to reduce the side effect.
A patient is starting a new medication. Which information should be included in an explanation for safe use? Select all that apply.
- A
Its purpose and the benefit to expect.
- B
Its dose, route, timing, duration, and relevant food or administration instructions.
- C
Expected effects, important adverse reactions, and symptoms that need urgent attention.
- D
Relevant allergies, interactions, activities to avoid, and monitoring or follow-up.
- E
Storage, refills, missed-dose guidance, and whom to contact with questions.
- F
A guarantee that the medication will work and cause no adverse effects.
A patient is moving from one care setting to another. Which actions help maintain continuity of medication care? Select all that apply.
- A
Compare the prior medication history with the new orders and identify changes or discrepancies.
- B
Clarify unintended or uncertain differences with the responsible prescriber or pharmacist.
- C
Give the patient or caregiver an up-to-date list and explain what changed and what to take next.
- D
Communicate the reconciled plan to the next care team and arrange or explain needed monitoring and follow-up.
- E
Leave unclear differences unresolved if the patient already has a home medication list.
A patient says they often forget doses because the medication schedule is complicated. Describe how you would explore the barrier, support the patient with one or more practical strategies, what you should avoid doing independently, and what you should document, including any follow-up plan.
If a medication order or list is unclear or contradictory, it is appropriate to assume it is correct without seeking clarification.
- A
True
- B
False
What is the process called that compares the medicines a patient actually takes with current orders, resolves discrepancies, and communicates an accurate plan?
What term means taking medication as agreed with the care team?
A patient's home medication list includes a daily medicine that is absent from the discharge instructions. What is the safest next step?
- A
Tell the patient to restart the medicine because it appears on the home list.
- B
Verify the plan with the responsible clinician, then document the clarification and communicate the updated instructions.
- C
Tell the patient to ignore the discharge instructions and continue all home medicines.
- D
Assume the medicine was intentionally stopped and make no further inquiries.
A patient says they sometimes miss medication doses. Which response best explores the reason without blame?
- A
“Why aren’t you following the instructions?”
- B
“You need to be more responsible about taking your medicine.”
- C
“Many people find it hard to take medicines regularly. What gets in the way for you?”
- D
“Would you like me to tell you why skipping doses is wrong?”
After discussing a medication plan, a patient describes how they will take it but identifies a barrier. Which documentation approach is most appropriate?
- A
Record what the patient reported or demonstrated, along with the education provided and the response.
- B
Label the patient “noncompliant” if they do not follow the plan.
- C
Document only the clinician’s recommendation, not the patient’s response.
- D
Record that the patient understood the plan whenever written instructions were provided.