3 Interaction, Influence, and Decision-Making Free Online FlashCards

What is a communication network?

A communication network is the pattern of who can send information directly to whom.

What do task roles contribute to a group?

Task roles help a group achieve its goal; for example, an information seeker checks evidence and a coordinator connects proposals.

What is conformity in a group?

Conformity is adjusting one’s expressed judgment or behavior to align with a group, sometimes to gain approval or because others seem better informed.

What is task conflict?

Task conflict is disagreement about a group’s goals, ideas, or substantive work.

What is groupthink?

Groupthink is a risk in which the desire for cohesion or consensus interferes with careful consideration of alternatives.

How can a group encourage critical evaluation of its leading proposal?

Invite members to speak before a dominant view takes hold and assign someone to test the leading proposal by identifying its weaknesses.

How does a chain communication network work?

In a chain, messages pass from one member to the next, often following a hierarchy.

How does a wheel communication network work?

In a wheel, members communicate through a central person.

What distinguishes an all-channel communication network?

In an all-channel network, everyone can communicate with everyone else, supporting broad participation and information sharing.

What is the purpose of maintenance roles?

Maintenance roles support the group’s ability to work together. An encourager invites contributions, while a gatekeeper helps quieter members speak.

What did Asch’s line-judgment studies illustrate?

In Asch’s line-judgment studies, some participants agreed with a unanimous group’s clearly incorrect answer, showing that group pressure can affect judgment.

What is process conflict?

Process conflict is disagreement about responsibilities, procedures, or how work should be done.