A group’s shared expectations can make interaction more predictable while also discouraging members from expressing disagreement.
3 Interaction, Influence, and Decision-Making Online Quiz Questions
Use this free practice quiz with 20 questions to review 3 Interaction, Influence, and Decision-Making, test your knowledge, and prepare for your next test or exam.
What maintenance role does a group member perform when they help ensure quieter members have a chance to speak?
A team working on a routine task routes messages through one central coordinator. Which communication network does this describe?
- A
Chain
- B
Wheel
- C
All-channel
- D
Informal network
What is the term for adjusting one’s expressed judgment or behavior to align with a group?
Team members agree on their project goal but disagree about who should complete each task and what procedure to follow. This is .
A member connects several proposals so the group can move toward its goal. Which role are they performing?
- A
Encourager
- B
Gatekeeper
- C
Coordinator
- D
Observer
Groupthink means that a group reached a decision that turned out badly, regardless of how carefully it considered alternatives.
- A
True
- B
False
Two members’ disagreement centers on personal dislike and perceived incompatibility, rather than on the project’s ideas or procedures. What type of conflict is this?
- A
Relationship conflict
- B
Task conflict
- C
Process conflict
- D
Role ambiguity
Two members disagree about which goal the project should prioritize. This is .
A team wants to keep disagreement constructive. Select all actions that support this aim.
- A
Focus discussion on claims and evidence rather than personalities.
- B
Treat criticism of an idea as proof that the critic is disloyal.
- C
Clarify responsibilities when disagreements involve how work should be done.
- D
Return the discussion to the group’s shared goals.
Select all potential drawbacks of group decision-making described in the material.
- A
They can take longer than an individual decision.
- B
Status differences can dominate the discussion.
- C
They necessarily produce decisions that are more accurate.
- D
Members can feel pressure to agree prematurely.
Describe a disciplined group decision process from defining the problem through reviewing the result. Include how the group handles information, alternatives, evaluation, action, and new evidence.
A team wants every member to be able to communicate directly with every other member, even though coordinating that communication may take more effort. Which network best fits this aim?
- A
Chain
- B
Wheel
- C
All-channel
- D
Hierarchy
A project team shares expectations about how members should behave during meetings. What is the term for these shared expectations?
A team needs quick coordination on a routine task. Every member sends information to one central coordinator, who relays it to the others. Which communication network is the team using?
- A
All-channel network
- B
Wheel network
- C
Chain network
- D
Informal network
During a project discussion, one member checks whether the evidence supports the team's proposal. Which role is that member primarily performing?
- A
An encourager
- B
A gatekeeper
- C
An information seeker
- D
A maintenance role
Team members agree on their goal but disagree about who should handle each task and what procedure to follow. What type of conflict does this describe?
Because disagreement can reveal assumptions and alternatives, conflict in a group is always beneficial.
- A
True
- B
False
A team member privately thinks a proposal is weak but publicly agrees because senior colleagues support it and the member wants to avoid their disapproval. What best explains this conformity?
- A
The desire to gain approval or avoid disapproval
- B
A belief that the group has better information
- C
A formal requirement to follow a procedure
- D
A need to generate more decision options
Two researchers agree on their responsibilities and work well together, but disagree about which interpretation of their findings is best. What type of conflict is most directly involved?
- A
Relationship conflict
- B
Process conflict
- C
Status conflict
- D
Task conflict
Related study packs and tools
- Study Pack
Introduction to Sociology: Culture
Focused study of norms, values, symbols and cultural variation.
12 study toolsUpdated - Study Pack
Introduction to Sociology: Deviance and Social Control
Focused study of sociological explanations of deviance and formal and informal sanctions.
3 study toolsUpdated - Study Pack
Introduction to Sociology: Social Change
Focused study of collective behavior, social movements and institutional change.
24 study toolsUpdated - Study Pack
Introduction to Sociology: Social Institutions
Focused study of how institutions organize social life and reproduce norms.
15 study toolsUpdated - Study Pack
Introduction to Sociology: Social Stratification
Focused study of class, status, mobility and inequality.
24 study toolsUpdated - Study Pack
Introduction to Sociology: Socialization
Focused study of agents of socialization, identity and the life course.
12 study toolsUpdated