Free Practice Quiz Question List

4 Logistics Metrics and Performance Online Quiz Questions

Use this free practice quiz with 20 questions to review 4 Logistics Metrics and Performance, test your knowledge, and prepare for your next test or exam.

20 questions

True or false

1 point

True or false: High warehouse space utilization does not necessarily improve overall performance.

A
True
B
False

Choose one

1 point

A carrier offers lower freight costs but has recently delivered more shipments late. Which evaluation approach best reflects the trade-off?

A
Choose the carrier with the lowest freight cost, regardless of delivery performance.
B
Compare freight cost with on-time delivery performance before judging the carrier.
C
Evaluate only damage claims because they capture both cost and service.
D
Use transportation cost as a share of revenue as the sole measure of carrier performance.

Written response

1 point

A shipment group incurred $\$18{,}000$ in transportation costs over $6{,}000$ miles. Using transportation cost per mile, what is the result? Enter the value in dollars per mile.

Fill in the blank

1 point

For the quantity-based order fill rate, divide by and multiply by $100\%$ .

True or false

1 point

True or false: Multiplying separate on-time, in-full, documentation, and damage-free percentages is a reliable substitute for counting orders that meet every perfect-order requirement.

A
True
B
False

Choose one

1 point

A retailer wants to measure whether deliveries arrived by the dates customers originally requested, even when the retailer committed to different dates. Which date should define its on-time delivery measure?

A
Use the company’s committed date because it always represents the customer’s requested date.
B
Use the customer-requested date to assess whether delivery met the customer’s request.
C
Use whichever date produces the higher on-time rate.
D
Use the shipment date because the delivery promise is not relevant to service.

Written response

1 point

A delivery is received at 7:30 a.m., and its goods become available in inventory at 10:00 a.m. What is the dock-to-stock cycle time? Enter the duration as a decimal number of hours.

Fill in the blank

1 point

Complete the picking accuracy formula: divide by and multiply by $100\%$ .

Choose all

1 point

A logistics team is comparing performance across facilities. Which practices support meaningful comparisons? Select all that apply.

A
Define the event timestamps, units, exclusions, and other measurement rules.
B
Use the same denominator basis when comparing results over time.
C
Combine results from different routes and facilities without checking whether they are comparable.
D
Compare similar products, routes, facilities, service levels, or customer groups.

Choose one

1 point

In one period, 91 of 100 orders meet every defined perfect-order requirement. What is the perfect order rate?

A
9%
B
91 orders
C
91%
D
100%

Choose all

1 point

Which requirements commonly contribute to whether an order qualifies as a perfect order? Select all that apply.

A
Correct items and quantities
B
On-time delivery
C
Accurate documentation
D
Undamaged goods
E
The lowest freight cost among available carriers

Open ended

1 point

A distribution center reports a faster picking rate but has not checked whether picking errors have changed. Explain how a balanced scorecard could help managers assess this result, and give one other pair of logistics measures that could reveal a trade-off.

Choose one

1 point

A company’s transportation spending and shipping activity remain unchanged, but its revenue falls. Which interpretation of transportation cost as a share of revenue is correct?

A
It measures transportation cost divided by miles traveled.
B
It measures revenue divided by transportation cost and is unaffected by revenue changes.
C
It relates transportation cost to revenue, so a revenue change can change the ratio even if shipping operations stay the same.
D
It measures the percentage of deliveries that arrive on time.

Choose one

1 point

A warehouse wants to measure the time between receiving a delivery and making its goods available in inventory. Which metric should it use?

A
Elapsed time from when an order is placed until it is delivered
B
Elapsed time from when goods are received until they become available in inventory
C
Elapsed time from when picking begins until an order is packed
D
Elapsed time from when a shipment leaves a facility until it arrives
E
Elapsed time that goods remain in storage before being shipped

Written response

1 point

A fleet incurs $22,500 in transportation costs over 7,500 miles. Using the transportation-cost-per-mile definition, what is its transportation cost per mile?

Written response

1 point

Of 900 inventory records counted, 864 match the physical counts within the agreed tolerance. What is the inventory record accuracy? Enter the percentage value as a number without the % sign.

Choose one

1 point

A warehouse manager wants to track the share of usable storage locations that are occupied. Which calculation measures warehouse space utilization?

A
Occupied storage locations divided by all storage locations, including unusable space
B
Goods in storage divided by total order lines picked
C
Occupied usable storage locations divided by total usable storage locations
D
The number of orders shipped divided by the number of locations in the warehouse
E
Total usable storage locations divided by occupied usable storage locations

True or false

1 point

The in-full rate measures orders delivered with all requested items and quantities as a share of orders due; it is distinct from a quantity-based rate for items shipped immediately from available stock.

A
True
B
False

Choose one

1 point

A logistics team wants a carrier on-time delivery rate for a defined reporting period. Which definition makes the measure interpretable?

A
Count shipments delivered before the end of the month, divided by all shipments sent that month
B
Count orders delivered complete, divided by the number of customer requests
C
Count pickups made within the time window, divided by all deliveries due
D
Count deliveries completed within the agreed time window, divided by total deliveries in scope, with the delivery event and window specified
E
Count orders arriving on the customer-requested date, divided by all orders placed

Choose one

1 point

A company’s transportation spending and shipping operations stay unchanged, but its revenue rises. What can happen to transportation cost as a share of revenue?

A
The transportation-cost share of revenue falls, even though shipping operations and freight spending have not changed.
B
The transportation-cost share of revenue stays the same because transportation cost did not change.
C
The transportation-cost share of revenue rises because more revenue means more miles traveled.
D
The measure cannot change unless the number of deliveries changes.
E
The measure becomes a cost-per-mile metric.