8 Managing Global Operations and Responsibility Free Online FlashCards

What does a global operating model determine?

A global operating model determines which activities a company performs itself, where it locates them, and how it coordinates them.

What is a global value chain?

A global value chain spans economies, linking activities such as a product’s design, production, distribution, and support.

What is global integration in operations?

Global integration standardizes processes, products, or purchasing to improve consistency and gain scale.

What does local responsiveness mean?

Local responsiveness adapts products, staffing, marketing, or processes to local preferences, laws, infrastructure, and business customs.

What does resilience mean in global operations?

Resilience means preparing operations for disruptions such as supplier failures, transport delays, political changes, natural hazards, or currency volatility.

What flows does supply-chain management coordinate?

Supply-chain management coordinates the movement of materials, information, money, and products from suppliers to customers.

What should a company include when mapping its supply chain?

Map key suppliers, facilities, routes, subcontractors, and dependencies, including those several tiers beyond direct suppliers.

Why is supply-chain diversification not automatically safer?

Diversification can reduce dependence on one supplier or route, but added complexity can make oversight harder, and new suppliers need evaluation.

What should managers assess before selecting a foreign-market partner?

Assess a potential partner’s capabilities, ownership, reputation, financial position, and business practices.

What should a cross-border partnership agreement clarify?

Agreements should clarify roles, performance expectations, reporting, intellectual-property protections, dispute procedures, and how to address misconduct.

How should managers handle cultural differences without abandoning core standards?

Learn local expectations, ask rather than stereotype, and adapt collaboration where appropriate while maintaining core standards such as safety and anti-bribery controls.

What are the main steps in risk-based responsible-business due diligence?

Embed commitments in systems; identify and assess impacts; prevent, mitigate, or address harm; track effectiveness; communicate responses; and provide or cooperate in remediation when appropriate.