8 Managing Global Operations and Responsibility Online Quiz Questions

Use one recipe and package size worldwide so the company can standardize every activity.

Standardize food-safety controls and financial reporting, while adapting recipes and package sizes to local tastes.

Adapt safety controls and financial reporting separately in each country, but require identical recipes everywhere.

Avoid local adaptation by locating all production and distribution in one country.

Map key suppliers, facilities, routes, subcontractors, and dependencies several tiers beyond direct suppliers.

Map only the direct supplier and the final delivery location to keep the analysis focused.

Map only suppliers that have already caused a disruption.

Map the locations where products are assembled, since that identifies the entire chain.

Rely on informal conversations so the partner can decide responsibilities as issues arise.

Specify the partner’s sales targets but leave reporting, intellectual property, and disputes unresolved.

Set out roles, expectations, reporting, intellectual-property protections, dispute procedures, and processes for addressing misconduct.

Focus the agreement on the partner’s reputation and assume that shared values will resolve disagreements.

How likely a disruption is and how serious its consequences could be.

Whether the supplier is located in the country where the final product is assembled.

Whether alternative suppliers or routes are available.

Potential effects on workers, communities, and the environment.

Whether the supplier can guarantee that disruptions will never occur.

Learn local expectations and ask questions rather than relying on stereotypes.

Assume that everyone in a country shares the same communication preferences.

Adapt communication and collaboration practices where appropriate.

Set aside safety and anti-bribery commitments when local business customs differ.

Apply consistent core commitments, such as safety and non-discrimination, across locations.

True

False

True

False

Centralize every activity because local operations necessarily reduce efficiency.

Choose the arrangement based on the product, market, and risks rather than assuming centralization or localization is always superior.

Localize every activity because responsiveness always matters more than scale.

Select the lowest-cost arrangement without considering resilience or local conditions.

Reject the alternative because any increase in short-term cost makes the choice inefficient.

Choose a supplier based only on technical quality and assume delivery risks can be handled later.

Consider retaining a qualified alternative supplier because continuity and responsible oversight can justify some short-term cost.

Keep both suppliers without evaluating their standards, since diversification alone ensures responsible conduct.

Evaluate only the lowest purchase price, since other outcomes are secondary.

Use a balanced set of measures covering customer service and quality, cost and delivery reliability, disruption recovery, safety, environmental performance, and progress addressing adverse impacts.

Measure only sales growth and the number of countries in which the company operates.

Evaluate only supplier compliance with delivery schedules, excluding impacts on workers and the environment.

True

False

The assembly location identifies every economy where the product's value was created.

The assembly location always shows where the largest share of the product's value was created.

The final assembly location alone may not reveal where a product's value was created, because production can span multiple economies.

The product's value is created only where it is sold to the customer.

Evaluate and qualify the additional supplier before relying on it, while accounting for the oversight demands of a more complex network.

Move all purchases immediately to the new supplier because adding a supplier automatically removes disruption risk.

Reject the alternative because any increase in supplier count necessarily reduces resilience.

Choose the supplier with the lowest quoted price and postpone checking its reliability and standards.