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Free Practice Quiz Question List

06 Crisis Intervention Online Quiz Questions

Use this free practice quiz with 20 questions to review 06 Crisis Intervention, test your knowledge, and prepare for your next test or exam.

20 questions
01
True or false
1 point

A person in crisis becomes suddenly confused. It is appropriate to assume the change is psychiatric without considering a possible medical cause.

  1. A

    True

  2. B

    False

02
True or false
1 point

A screening score indicates low risk, so it is sufficient by itself to decide that a person is safe to leave without further assessment.

  1. A

    True

  2. B

    False

03
Fill in the blank
1 point

When documenting a crisis encounter, describe the person's statements and observed behavior .

04
Written response
1 point

In the United States, what three-digit number can a person call or text for mental health or substance-use crisis support?

05
Written response
1 point

What is the concise term for a referral in which staff contact the service with the person and confirm how and when the person will be seen?

06
Fill in the blank
1 point

To be usable in daily life, a safety plan should be specific, accessible, and .

07
Choose one
1 point

A person arrives during a behavioral crisis and appears physically unwell. What should the nurse do first?

  1. A

    Begin with a detailed review of the person's long-term coping strategies before checking physical status.

  2. B

    Check for urgent medical needs, including responsiveness, breathing, injuries, overdose or intoxication, and signs of acute illness.

  3. C

    Assume the behavior is psychiatric unless the person specifically requests medical care.

  4. D

    Wait to assess physical symptoms until after a safety plan is completed.

08
Choose one
1 point

A person reports current suicidal thoughts, a feasible plan, and access to the means. Which response is most appropriate?

  1. A

    Ask the person to return for routine follow-up and leave them alone while the appointment is arranged.

  2. B

    Use a screening score to decide whether urgent evaluation is necessary.

  3. C

    Arrange urgent clinical evaluation, maintain observation, and do not leave the person alone while help is arranged.

  4. D

    Ask the person to promise to remain safe, then end the assessment.

09
Choose one
1 point

A person is in immediate, life-threatening danger in the United States. Which emergency response is appropriate?

  1. A

    Call 911 or use the local emergency response system.

  2. B

    Wait for a routine behavioral health appointment.

  3. C

    Use a written safety plan instead of activating emergency help.

  4. D

    Contact a trusted person and defer emergency care.

10
Choose one
1 point

While promptly addressing any immediate safety or medical needs, how should staff communicate the next steps to a person in crisis?

  1. A

    Make decisions without explaining them so the person does not become more distressed.

  2. B

    Explain the next steps in plain language and involve the person in decisions whenever possible.

  3. C

    Share details of the situation with bystanders to gain their cooperation.

  4. D

    Avoid offering the person choices, even when safe and feasible.

11
Choose all
1 point

A distressed person is becoming more agitated, but there is no immediate physical danger. Which actions support safer de-escalation? Select all that apply.

  1. A

    Have one staff member speak using a calm voice and brief, concrete statements.

  2. B

    Have several staff members speak at once so the person hears all available instructions.

  3. C

    Give the person space, keep a clear exit route, and reduce noise and audience.

  4. D

    Allow time for a response and offer realistic choices about what happens next.

  5. E

    Argue with the person to correct their perception as quickly as possible.

12
Choose all
1 point

You are collaborating with a person to create a practical safety plan. Which items are appropriate to include? Select all that apply.

  1. A

    Personal warning signs that may indicate the crisis is worsening.

  2. B

    Coping strategies the person can try independently.

  3. C

    A promise or contract that the person will remain safe.

  4. D

    Trusted people the person can ask for help.

13
Open ended
1 point

A person in crisis says they want follow-up care but is unsure how to get there and is worried about the cost. Describe how you would assess immediate safety and help make the next step in care practical.

14
True or false
1 point

A nurse is concerned that a person may be suicidal. The nurse should avoid asking directly about suicide because asking could interfere with an accurate assessment.

  1. A

    True

  2. B

    False

15
Written response
1 point

A person in the United States needs mental health crisis support, but there is no immediate life-threatening danger or medical emergency. What number can they call or text for crisis support?

16
Choose one
1 point

A person arrives with a sudden behavioral change, confusion, and possible intoxication. What should the nurse prioritize first?

  1. A

    Assume the behavior is psychiatric and begin a behavioral intervention.

  2. B

    Check for urgent medical needs and activate emergency medical help if indicated.

  3. C

    Wait for a screening score before checking the person’s physical condition.

  4. D

    Ask the person’s support network to decide whether medical care is needed.

17
Choose one
1 point

A distressed person is becoming louder but has not made an immediate threat. Which staff response best supports de-escalation?

  1. A

    Have several staff members speak at once so the person hears all instructions.

  2. B

    Move closer quickly and insist that the person explain their behavior.

  3. C

    Have one staff member speak calmly, give the person space, and use brief, concrete statements.

  4. D

    Warn the person of consequences if they do not calm down immediately.

18
Choose one
1 point

While assessing a person in crisis, a nurse has asked about current distress and past attempts. Which additional approach best rounds out the assessment?

  1. A

    Ask about available supports, reasons for living, coping strategies, and the person’s preferences.

  2. B

    Use a screening score as the sole basis for deciding disposition.

  3. C

    Ask only about past attempts and omit current coping and support.

  4. D

    Avoid discussing the person’s preferences until after a disposition is chosen.

19
Written response
1 point

A nurse contacts a follow-up service together with a person in crisis, confirms when the person will be seen, and helps address transportation barriers. What is this type of supported referral called?

20
Choose one
1 point

A person is ready to plan for what to do if their crisis worsens. Which approach is most consistent with effective safety planning?

  1. A

    Ask the person to promise to remain safe and document that promise as the plan.

  2. B

    Write a general list of emergency services without discussing how the person would use it.

  3. C

    Create the plan without involving the person so it can be completed quickly.

  4. D

    Develop a specific, realistic plan with the person and ask them to explain how they would use it.