Free Practice Quiz Question List

1 Phlebotomy Practice and Patient Care Online Quiz Questions

Use this free practice quiz with 20 questions to review 1 Phlebotomy Practice and Patient Care, test your knowledge, and prepare for your next test or exam.

20 questions

True or false

1 point

True or false: A phlebotomy technician’s role includes independently interpreting a patient’s test results.

A
True
B
False

Written response

1 point

What is the minimum number of distinct, patient-specific identifiers to use when identifying a patient?

Choose one

1 point

Before preparing collection supplies, which action best helps ensure the collection is based on a valid, clear order?

A
Begin preparing supplies and resolve any order questions later.
B
Check that the order belongs to the patient and that the requested tests and collection requirements are clear.
C
Ask the patient to choose which tests should be collected.
D
Cancel the order whenever a collection requirement is not immediately clear.

Fill in the blank

1 point

Keep linked to the specimen throughout collection and labeling.

True or false

1 point

True or false: If a patient stays silent and does not resist, the technician may treat that as consent to collect a specimen.

A
True
B
False

Written response

1 point

An order is incomplete or questionable. Name one appropriate person or staff category to contact for clarification before collection.

Choose all

1 point

Which factors should a technician ask about because they may affect comfort or safe collection? Select all that apply.

A
A history of fainting
B
Fear of needles
C
The patient’s favorite type of music
D
Allergies relevant to collection materials
E
A need for assistance

Choose one

1 point

A patient withdraws consent just before collection. What is the most appropriate response?

A
Continue if the patient has already been prepared for collection.
B
Ask a companion to persuade the patient to proceed.
C
Stop, do not pressure the patient, notify the appropriate clinician or supervisor, and document as required.
D
Leave without notifying anyone because the patient made the decision.

Fill in the blank

1 point

Do not tell a patient to stop unless an authorized clinician has instructed them to do so.

Choose all

1 point

A test may require special preparation, and the patient raises a concern about following the instructions. Which actions are appropriate? Select all that apply.

A
Verify test-specific preparation using the order and laboratory procedure.
B
Independently cancel the test if the patient reports a preparation concern.
C
Ask whether relevant instructions were followed.
D
Report a preparation concern rather than deciding on your own to cancel or reinterpret the test.
E
Tell the patient to stop prescribed medication to avoid affecting the test.

Choose one

1 point

A patient needs help understanding an explanation about collection. Which approach is appropriate, especially if the information is sensitive?

A
Ask a child accompanying the patient to interpret sensitive information.
B
Use a qualified interpreter or approved communication support.
C
Skip the explanation if an interpreter is not immediately available.
D
Ask an unrelated visitor to explain the procedure.

Choose one

1 point

A patient becomes unwell during preparation for collection. What should the technician do?

A
Continue quickly so the collection is finished sooner.
B
Ask the patient to tolerate the procedure without interruption.
C
Stop and follow the facility’s escalation procedure.
D
Decide independently that no further action is needed.

Open ended

1 point

A clinician requests a collection task that you have not been trained or authorized to perform. What should you do, and why?

True or false

1 point

True or false: When an explanation is required, a signed consent form can replace explaining the proposed collection to the patient.

A
True
B
False

Written response

1 point

A patient needs help communicating about a collection involving sensitive information. Rather than relying on a child, what type of interpreter should be used when needed?

Choose one

1 point

A patient reports a history of fainting during blood collection. Which plan best supports safe collection?

A
Ask the patient to stand so the collection can be completed quickly.
B
Arrange a safer position for the patient and request help if indicated by policy.
C
Proceed in the usual position because the patient has not fainted today.
D
Tell the patient to take a prescribed medication before the collection.

Written response

1 point

Throughout collection and labeling, what must remain linked to the specimen so it stays assigned to the correct person? Enter the two-word concept.

Choose one

1 point

A patient asks you to interpret a test result and explain what condition it indicates. What is the appropriate response within a phlebotomy technician’s role?

A
Explain what diagnosis the result most likely indicates.
B
Give an interpretation but tell the patient to confirm it later.
C
Explain that interpreting results is outside the technician’s role and direct the patient to the appropriate clinician.
D
Ask the patient to decide what the result means.

Choose one

1 point

A patient says a test may require fasting but cannot remember whether they followed the instructions. What should you do before collecting?

A
Cancel the test because the patient is uncertain.
B
Check the order and laboratory procedure, ask whether the instructions were followed, and report the concern.
C
Tell the patient to stop any prescribed medication until the test is done.
D
Collect the specimen and decide later whether the preparation was adequate.

Choose one

1 point

You are assigned a collection task but have not been trained or found competent to perform it. What is the safest next step?

A
Proceed if another staff member is nearby, even if you have not been trained.
B
Ask the patient to confirm that the task is safe.
C
Attempt the task once and document that you were uncertain.
D
Pause and seek guidance from authorized staff before proceeding.