True or false: “Students wait too long to receive lunch” describes a need without prescribing a solution.
2 Problem Definition and Engineering Problem Solving Online Quiz Questions
Use this free practice quiz with 20 questions to review 2 Problem Definition and Engineering Problem Solving, test your knowledge, and prepare for your next test or exam.
A project must fit within its approved budget and available serving area. These limits are .
A team is identifying stakeholders for a product whose disposal may affect a nearby community. Which person should the team include?
- A
Only the person who purchases the solution
- B
Anyone affected by the project, interested in its outcome, or able to influence it
- C
Only people who will directly operate the finished system
- D
Only the team members who design the system
The illustrative lunch-service criterion sets a maximum for which statistic of students’ wait times?
True or false: Revising a problem framing after stakeholder feedback can be a normal part of engineering problem solving.
- A
True
- B
False
A team records where, when, and under what conditions a service problem occurs. It is documenting the problem’s .
A school wants a verifiable measure of improved lunch service. Which proposed criterion is the clearest to test?
- A
Make lunch service feel better for everyone
- B
Install another serving line during lunch
- C
Reduce the median wait to no more than four minutes during lunch
- D
Keep the current process unless staff request a change
A project team must work within a fixed schedule and a limited budget. What engineering term describes these limits?
A team is defining a service system and wants to avoid overlooking conflicting stakeholder needs. Which actions should it take? Select all that apply.
- A
Identify who will use, operate, or maintain the solution
- B
Assume the buyer’s priorities represent every affected group
- C
Ask each stakeholder group about its needs and priorities
- D
Exclude people affected only after the product is disposed of
A school wants to address long lunch-service waits. Which framing best defines the problem while keeping the solution open?
- A
How can the school install another serving line for students during lunch?
- B
How might the school reduce students’ lunch-service waiting time during the existing lunch period while meeting the agreed target and operating within the approved budget and serving area?
- C
How can cafeteria staff serve more students without changing any part of the current service?
- D
How can the school redesign the cafeteria to make lunch service faster?
Explain the difference between a criterion and a constraint in an engineering problem definition. Give one example of each using a school lunch-service project.
A team is preparing a problem-definition record for a lunch-service project. Which information belongs in the record, while still allowing uncertain issues to be investigated? Select all that apply.
- A
List relevant stakeholders
- B
Treat every illustrative target as automatically approved
- C
Record an illustrative success criterion
- D
Include unresolved questions about what causes the problem
Before developing concepts, a team reviews its framing of a service problem. Which review approach best checks whether the problem is ready for design work?
- A
Confirm that the preferred design is named and that all stakeholder groups agree
- B
Check only whether the proposed design can be built within the budget
- C
Confirm that the scope excludes all affected people who are not direct users
- D
Check that the need and context are clear, the framing does not prescribe a design, and the criteria can be evaluated
A team documents where and when a problem occurs and the conditions under which it happens. What element of a problem definition is the team documenting?
True or false: Revising a problem framing after research reveals that the initial need was misidentified is a normal part of engineering.
- A
True
- B
False
A project team decides which users, locations, and life-cycle stages its investigation will include, and which will remain outside the project. What element of problem definition is the team establishing?
A school wants to address long lunch queues. Which statement expresses the need without prescribing a solution?
- A
Students wait too long to receive lunch.
- B
Install another serving line.
- C
Replace the payment system with a faster one.
- D
Rearrange the serving area to speed up the queue.
A school project sets a target for the median lunch wait time and also requires that the lunch period not be extended. Which classification is correct?
- A
The median wait-time target is a criterion; the rule against extending lunch is a constraint.
- B
The median wait-time target is a constraint; the rule against extending lunch is a criterion.
- C
Both are criteria because each can be checked.
- D
Both are constraints because each limits the project.
A product could create disposal impacts for a nearby community, although community members will not use or maintain it. Why should the team consider that community during stakeholder identification?
- A
They are not stakeholders because they will not operate the solution.
- B
They are stakeholders because the project outcome affects them.
- C
They become stakeholders only if they purchase the solution.
- D
They are stakeholders only if they can approve the design.
Lunch users want faster service, while cafeteria operators need a process that works with existing staff. What should the team do with these differing expectations?
- A
Assume the operators' priorities should always take precedence.
- B
Choose the preference that is easiest to measure and omit the other.
- C
Record the conflicting priorities and clarify who has authority to resolve the trade-off.
- D
Delay defining the problem until all stakeholders agree on every priority.