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2 Problem-Solving Strategies Online Quiz Questions

Use this free practice quiz with 20 questions to review 2 Problem-Solving Strategies, test your knowledge, and prepare for your next test or exam.

20 questions
01
True or false
1 point

True or false: Persisting with a familiar method after it stops working is an example of mental set.

  1. A

    True

  2. B

    False

02
Fill in the blank
1 point

To make a broad, multistage objective more manageable, divide it into .

03
Written response
1 point

What problem-solving barrier occurs when someone sees an object only in its usual role and overlooks other possible uses?

04
Choose one
1 point

A technician must complete a well-defined routine check using a known procedure, and applying the procedure correctly is important. Which strategy is the best fit?

  1. A

    Use a heuristic to guide the search with a practical rule of thumb.

  2. B

    Follow an algorithm that gives a defined sequence of steps.

  3. C

    Use analogy by adapting a solution from a structurally similar problem.

  4. D

    Use trial and error by testing possible actions and learning from the results.

05
Fill in the blank
1 point

When progress stalls, briefly pause or describe the problem in a new way to .

06
Choose all
1 point

A team is using trial and error to find why a device fails. Which practices make its tests more informative? Select all that apply.

  1. A

    Change one relevant factor at a time.

  2. B

    Repeat a failed attempt without changing anything or recording its outcome.

  3. C

    Record what was tried.

  4. D

    Test several unrelated changes at once so the cause of an outcome remains unclear.

  5. E

    Use each outcome as information for the next attempt.

07
Written response
1 point

Which strategy starts with a required endpoint and asks what must happen immediately before it, continuing backward toward the present?

08
Choose one
1 point

A planner remembers a solution to an earlier scheduling problem and notices that a new problem may have a similar structure. What is the best way to use that earlier solution?

  1. A

    Use an algorithm because a fixed sequence is known to solve every new problem.

  2. B

    Use a heuristic because any surface resemblance makes the previous solution reliable.

  3. C

    Use analogy, while checking that the important constraints match.

  4. D

    Use trial and error by repeating the previous solution without considering the new problem.

09
Open ended
1 point

A team must submit a complete data update by the end of the day. Some entries are unfinished, and one analyst is waiting for a colleague to confirm a set of figures. Explain how the team could use means–ends analysis to make progress. Identify the current state and goal, at least one relevant constraint, a gap to reduce, and an action or subgoal. Explain how the team should check the result.

10
Choose one
1 point

A team has limited time and too many possible routes to examine exhaustively. It can use a practical rule to guide its search, but accuracy still matters. Which approach best fits?

  1. A

    Use an algorithm, since an exhaustive defined procedure is always practical when time is limited.

  2. B

    Use a heuristic to guide the search, then check the result because the rule of thumb may fail.

  3. C

    Use analogy without checking constraints, since a similar-looking problem guarantees a matching solution.

  4. D

    Use trial and error by repeating attempts without recording them.

11
Choose all
1 point

A coordinator is trying to represent a complicated problem before choosing a strategy. Which information should be included in a useful representation? Select all that apply.

  1. A

    Identify the starting state.

  2. B

    List unrelated background details even when they do not affect the problem.

  3. C

    Specify the goal.

  4. D

    Identify relevant constraints and possible actions.

12
Choose one
1 point

Before selecting an action for a problem with several possible routes, which description would give the clearest useful representation?

  1. A

    Record every available detail, whether or not it affects the goal or available actions.

  2. B

    Identify the starting state, goal, relevant constraints, and possible actions.

  3. C

    Choose an action first and define the goal afterward.

  4. D

    Ignore constraints until after the solution has been selected.

13
Choose one
1 point

A technician must complete a well-defined calculation using a standard procedure, and correctness matters. Which strategy is the best fit?

  1. A

    Use a heuristic because it guarantees the same result every time.

  2. B

    Use an algorithm because the task is well-defined and has a reliable procedure.

  3. C

    Use trial and error because checking possibilities is always the most efficient approach.

  4. D

    Use analogy because every familiar task has the same solution.

14
Written response
1 point

What term describes seeing an object only in its usual role instead of considering other possible uses?

15
True or false
1 point

A complete algorithm, correctly applied to a problem it covers, can guarantee a solution.

  1. A

    True

  2. B

    False

16
Choose one
1 point

A team is testing why a device fails, and feedback is quick. Which approach makes trial and error most informative?

  1. A

    Change several factors at once and repeat the same guesses.

  2. B

    Keep trying actions without recording results so each attempt is independent.

  3. C

    Change one relevant factor at a time, record what was tried, and use the outcome to guide the next attempt.

  4. D

    Choose the first action that seems plausible and stop regardless of the result.

17
Choose one
1 point

A person must arrive at a meeting by a fixed time and knows how long the journey takes. Which plan best applies working backward?

  1. A

    Start with the arrival time, estimate the travel time, and use that to determine when to leave.

  2. B

    Leave at a convenient time, then adjust the destination to match the arrival time.

  3. C

    Try different routes without considering the required arrival time.

  4. D

    List every possible destination before deciding when to depart.

18
Written response
1 point

What term describes persisting with a familiar method even after it stops working?

19
Choose one
1 point

A project has several stages, and the team needs to track progress. Which approach best uses subgoals?

  1. A

    Treat the entire project as one task and wait until it is finished to check progress.

  2. B

    Repeat the first step until the whole project is complete.

  3. C

    Choose a familiar method even if it does not fit the project.

  4. D

    Divide the project into manageable steps and track which steps are complete.

20
True or false
1 point

A team delivers a printed report, but it arrives after the stated deadline. They claim the problem is solved because they produced the required format. Is their claim correct?

  1. A

    True

  2. B

    False