Free Practice Quiz Question List

2 Diagnosing Computer Hardware Problems Online Quiz Questions

Use this free practice quiz with 20 questions to review 2 Diagnosing Computer Hardware Problems, test your knowledge, and prepare for your next test or exam.

20 questions

True or false

1 point

True or false: If a computer freezes repeatedly, that symptom alone proves that its memory has failed.

A
True
B
False

Choose one

1 point

A desktop has no lights, fan movement, or other signs of activity. What is the best first check?

A
Replace the system board because no lights are visible.
B
Try a known-working outlet and securely reseat the external power cable.
C
Remove and reinstall the processor.
D
Run operating-system recovery tools.

Fill in the blank

1 point

A computer completes POST, but its operating system does not load. This is a problem.

Choose one

1 point

A computer completes POST and displays “No bootable device.” Which response best follows an evidence-based diagnosis?

A
Replace the drive immediately; the message confirms it has failed.
B
Reinstall the processor before checking any settings.
C
Check whether the drive appears in firmware setup and run hardware diagnostics.
D
Change the monitor input and brightness.

Written response

1 point

What Windows recovery tool can address some startup-file and boot-configuration problems?

Choose all

1 point

A computer freezes during startup. Which actions can help isolate whether a peripheral is involved? Select all that apply.

A
Disconnect nonessential peripherals before testing.
B
Reconnect every device at once before restarting.
C
Restart with only essential devices connected.
D
Replace the system board whenever a peripheral is connected.
E
Reconnect devices one at a time and observe whether the problem returns.

True or false

1 point

True or false: A warning icon in Device Manager means a device needs investigation, but the cause could be the device, connection, configuration, or driver.

A
True
B
False

Fill in the blank

1 point

Built-in preboot diagnostics can examine hardware without relying on .

Choose one

1 point

A laptop becomes hot during demanding tasks. Which basic action best supports airflow while you investigate?

A
Place it on a cushion so the fan is closer to the fabric.
B
Use it on a firm surface and keep its vents clear.
C
Insert a small object into the fan to check whether it spins.
D
Continue strenuous use even if shutdowns persist.

Choose all

1 point

Which symptoms can be caused by memory (RAM) problems? Select all that apply.

A
Failure to complete POST.
B
A monitor set to the wrong input.
C
Unexpected restarts.
D
Recurring errors.
E
A printer that fails to print while the computer otherwise works.

Written response

1 point

A laptop screen is blank, but a connected external display works. Which display component category does this help you investigate?

Open ended

1 point

A computer powers on and completes POST, but then reports “No bootable device.” Describe a sensible diagnostic sequence and explain why the message alone is not enough to conclude that the drive has failed.

Choose one

1 point

A computer is persistently slow, but the cause is not yet known. Which next step is most appropriate before considering processor replacement?

A
Remove the processor immediately because persistent slowness proves it is failing.
B
Ignore the problem unless the computer stops starting.
C
Check for a process using unusually high CPU resources and run the manufacturer’s diagnostics.
D
Open the power-supply unit to check whether it is overheating.

Choose one

1 point

A computer appears to be running, but its screen is blank. Which initial check is most appropriate?

A
Replace the system board immediately.
B
Check the monitor's power, input selection, cable, and brightness.
C
Run operating-system recovery tools before checking the display.
D
Remove and reseat the processor.

Choose one

1 point

A computer begins freezing during startup after several accessories have been connected. What is the best first way to isolate whether a peripheral is involved?

A
Leave all accessories connected and replace the operating system.
B
Disconnect the computer's internal power supply.
C
Disconnect nonessential accessories, restart with essentials, then reconnect devices one at a time.
D
Replace every external device before testing the computer again.

Choose one

1 point

A computer develops startup failures after a memory upgrade. Which next step is best supported before replacing parts?

A
Confirm the modules are compatible and installed as directed by the service manual.
B
Remove the processor before running any tests.
C
Assume the operating system is responsible because memory cannot affect startup.
D
Replace the system board without checking the memory.

Choose one

1 point

A computer completes its initial hardware checks but displays “No bootable device.” What is the most appropriate next step?

A
Immediately replace the drive because the message proves it has failed.
B
Reseat the processor before checking any storage settings.
C
Use Windows recovery tools before determining whether the drive is detected.
D
Check whether the drive appears in firmware setup and run the manufacturer's hardware diagnostics.

True or false

1 point

True or false: If a computer receives power but does not complete its initial hardware checks, record any beep or diagnostic-light pattern and consult the computer’s model-specific manual.

A
True
B
False

Written response

1 point

In Windows Device Manager, a warning icon appears beside a device. What does the icon indicate is needed?

Written response

1 point

What startup-stage name describes a computer that receives power but does not complete its initial hardware checks?