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3 Stakeholder Analysis and Prioritization Online Quiz Questions

Use this free practice quiz with 20 questions to review 3 Stakeholder Analysis and Prioritization, test your knowledge, and prepare for your next test or exam.

20 questions
01
True or false
1 point

True or false: A stakeholder analysis should be treated as a fixed ranking once the project team has completed it.

  1. A

    True

  2. B

    False

02
Choose one
1 point

A senior leader has authority to delay a project but is rarely involved in its day-to-day work. Which interpretation best distinguishes this leader’s influence from their interest?

  1. A

    Interest is the ability to block delivery; influence is how closely the project relates to a stakeholder’s needs.

  2. B

    Influence is the ability to shape or affect decisions and delivery; interest is how concerned or involved the stakeholder is.

  3. C

    Influence and interest both measure how significantly the project affects the stakeholder.

  4. D

    Interest measures formal authority; influence measures how often the stakeholder uses the project’s outputs.

03
Written response
1 point

In a power–interest matrix, what strategy is recommended for a stakeholder with high influence and low interest?

04
Fill in the blank
1 point

A team is using the illustrative priority score that combines influence, interest, impact, and . Which factor completes the score?

05
Choose all
1 point

A team is making an initial stakeholder list. Which groups should it include? Select all that apply.

  1. A

    People who can influence project decisions

  2. B

    Only people with formal authority over the project

  3. C

    Groups that represent communities affected by the project

  4. D

    People who use the project’s outputs or may experience its effects

  5. E

    Only people whose needs are already known to the project team

06
Choose one
1 point

A group of users has little formal influence over a project but could be severely affected if its service is inaccessible. How should the team respond to this finding?

  1. A

    Exclude them from engagement because they cannot affect project decisions.

  2. B

    Use the power–interest matrix alone and wait for them to request contact.

  3. C

    Prioritize close listening and accessible engagement because the project has a high impact on them.

  4. D

    Raise their influence rating to high so they appear more prominently on the matrix.

07
True or false
1 point

True or false: If a stakeholder receives a low total on a project’s priority score, the team should automatically exclude them from consideration.

  1. A

    True

  2. B

    False

08
Written response
1 point

A team wants its stakeholder register to show how certain each assessment is and what supports it. What register field should it use?

09
Fill in the blank
1 point

A stakeholder register records current position as supportive, neutral, or . Which term completes the set?

10
Choose all
1 point

A project team is turning its stakeholder analysis into an engagement plan. Which actions should it take? Select all that apply.

  1. A

    Decide what the team needs to learn or communicate.

  2. B

    Assign an owner for the relationship.

  3. C

    Use the same communication channel and timing for every stakeholder.

  4. D

    Choose a suitable channel and timing, and decide how feedback or concerns will be handled.

  5. E

    Keep the analysis as a chart without assigning follow-up actions.

11
Choose one
1 point

A team introducing a customer-service portal expects staff to be concerned about workload and disruption. Which engagement action best fits this stakeholder group?

  1. A

    Send only milestone-based cost updates, since staff have moderate influence.

  2. B

    Run workflow demonstrations and feedback sessions, then explain what changed.

  3. C

    Ask staff to approve the project budget before any workflow testing.

  4. D

    Wait until launch to ask whether the workflows are usable.

12
Choose one
1 point

A stakeholder says they are concerned about a project decision but has not explained what they expect from the team. What is the best next step for clarifying their expectations?

  1. A

    Infer what the stakeholder wants from their job title and record it as certain.

  2. B

    Record only the stakeholder’s preferred communication channel.

  3. C

    Ask what outcomes, decisions, information, or involvement they expect, and by when.

  4. D

    Ask only whether the stakeholder supports the project.

13
Choose one
1 point

A stakeholder’s claim seems important because it is legitimate and urgent, although the stakeholder is not prominent on a power–interest map. Which related prioritization lens could help the team consider the claim?

  1. A

    A method that replaces stakeholder engagement with a single numeric score.

  2. B

    A related lens based on power, legitimacy, and urgency.

  3. C

    A four-quadrant map based only on stakeholder impact and expectations.

  4. D

    A fixed ranking that does not change during the project.

14
Open ended
1 point

A team is launching a customer-service portal. Users of assistive technology have little formal influence but may be unable to use the portal if it is inaccessible. Describe how the team should prioritize and engage these users, and explain how it should use their feedback as the project progresses.

15
Choose one
1 point

A team is identifying stakeholders for a new service. Which approach is most complete?

  1. A

    Only people with formal authority over project decisions

  2. B

    People or groups who can affect the work or be affected by it

  3. C

    Only people who will use the project's final output

  4. D

    Only internal teams that contribute project resources

16
Written response
1 point

A project register needs a category for what a stakeholder expects to receive or participate in, and by when. What is the concise name of that category?

17
Choose one
1 point

A finance approver has high influence but low day-to-day interest in a project. Which power–interest matrix approach best fits?

  1. A

    Manage closely through frequent decision-making sessions

  2. B

    Monitor only and provide no updates unless they ask

  3. C

    Keep satisfied with relevant updates and reassurance

  4. D

    Consult regularly and ask them to co-design the project

18
True or false
1 point

True or false: A stakeholder can be strongly affected by a project while having little power to influence its decisions.

  1. A

    True

  2. B

    False

19
Choose one
1 point

A group of users has high interest in a proposed change but low formal influence. What engagement approach does the power–interest matrix suggest?

  1. A

    Keep satisfied with brief reassurance and minimal detail

  2. B

    Consult and keep informed by listening, seeking feedback, and explaining how input is considered

  3. C

    Manage closely by involving them in all project decisions

  4. D

    Monitor without seeking input because their influence is low

20
Written response
1 point

Using the illustrative priority score influence+interest+impact+urgency\text{influence} + \text{interest} + \text{impact} + \text{urgency}, what score results from ratings of 4, 3, 5, and 2, respectively?