Free Practice Quiz Question List

8 Communication, Handover, and Follow-Up Online Quiz Questions

Use this free practice quiz with 20 questions to review 8 Communication, Handover, and Follow-Up, test your knowledge, and prepare for your next test or exam.

20 questions
01
True or false
1 point

True or false: Asking a patient to describe the agreed plan in their own words can help reveal whether they have misunderstood it.

  1. A

    True

  2. B

    False

02
Fill in the blank
1 point

In an I-PASS handover, the action list includes specific tasks and pending tests, along with their .

03
Choose one
1 point

A clinician needs a concise structure for presenting the current problem, relevant context, clinical assessment, and proposed next step to a care team. Which structure best fits this purpose?

  1. A

    Symptoms, Background, Analysis, Response

  2. B

    Situation, Background, Assessment, Recommendation

  3. C

    Situation, Briefing, Action, Review

  4. D

    Status, Background, Assessment, Reassessment

04
Written response
1 point

In a clinical team update, what do the four letters in SBAR stand for?

05
Choose one
1 point

A patient is discharged before all test results are available. Which documentation best supports continuity of care?

  1. A

    Record that a test was ordered, but omit its status once the patient leaves.

  2. B

    Document pending results without assigning anyone to review them.

  3. C

    Document which results are pending and who will review and communicate them.

  4. D

    Document only results that are already available.

06
Fill in the blank
1 point

When the evaluation has not established a diagnosis, documentation should make clear what remains and what action will address it.

07
Choose all
1 point

A clinician is documenting a patient's assessment and plan. Which details support safe continuity of care? Select all that apply.

  1. A

    Meaningful alternative diagnoses and why urgent possibilities are less likely or remain unresolved

  2. B

    A definitive diagnosis even when the available evidence supports only a working diagnosis

  3. C

    The patient's response to treatment and findings on reassessment

  4. D

    Only the final disposition, without the reasoning behind it

  5. E

    The rationale for discharge, admission, transfer, or observation

08
Written response
1 point

When handing over outstanding tasks, what should be made explicit so that each task is not left without a responsible person?

09
True or false
1 point

True or false: If an evaluation makes a condition less likely but does not rule it out, the documentation should still describe that condition as excluded.

  1. A

    True

  2. B

    False

10
Choose one
1 point

A patient is deteriorating, and a serious cause cannot safely be excluded in the current setting. What is the most appropriate communication response?

  1. A

    Wait for the next routine review whenever the diagnosis is uncertain.

  2. B

    Escalate promptly, state the concern and supporting information, and make a clear request.

  3. C

    Escalate only after a serious possibility has been confirmed.

  4. D

    Send a vague message and let the receiving team decide what action is needed.

11
Choose all
1 point

A clinician is deciding whether to discharge a patient after treatment. Which factors should inform the disposition? Select all that apply.

  1. A

    The patient’s current condition

  2. B

    Risks that remain

  3. C

    The response to treatment

  4. D

    The reliability of the proposed next step

  5. E

    The clinician’s earlier assessment, regardless of subsequent changes

12
Choose one
1 point

A clinician gives an urgent instruction to a colleague. Which exchange best demonstrates closed-loop communication?

  1. A

    The sender delivers the instruction and immediately moves on.

  2. B

    The receiver sends a general acknowledgment without confirming the instruction.

  3. C

    The receiver repeats or confirms the instruction, and the sender checks that it was understood.

  4. D

    The sender writes the instruction in a note but does not check whether the receiver saw it.

13
True or false
1 point

True or false: In an I-PASS handover, the receiving clinician should have an opportunity to ask questions and confirm the plan.

  1. A

    True

  2. B

    False

14
Open ended
1 point

A patient with improving abdominal pain is being handed over while imaging is pending. What information and follow-up actions should the outgoing clinician include to support a safe handover?

15
Choose one
1 point

A clinician needs to give the care team a concise update and recommend a next step. Which approach best uses SBAR?

  1. A

    Begin with the differential, then list every possible test and treatment without a recommendation.

  2. B

    State the current situation, relevant background, assessment, and recommended next action.

  3. C

    Report the patient’s history and examination findings without an assessment or proposed action.

  4. D

    Give the recommendation first, then omit the background and explain only what remains uncertain.

16
Choose one
1 point

A patient says they understand a new care plan, but the clinician wants to check for misunderstandings. What is the best next step?

  1. A

    Ask whether the patient has any questions, then end the conversation.

  2. B

    Repeat the plan using more technical detail to ensure accuracy.

  3. C

    Ask the patient to describe the plan in their own words and clarify any misunderstandings.

  4. D

    Ask a family member to confirm the plan, regardless of the patient’s preferences.

17
Choose one
1 point

An evaluation makes a serious alternative diagnosis less likely but does not rule it out. Which documentation approach best supports safe continuity of care?

  1. A

    Record the evidence and state that the possibility is less likely, while noting what remains uncertain and what will address it.

  2. B

    Document the working diagnosis as confirmed once the leading possibility is identified.

  3. C

    Describe the possibility as excluded if the initial evaluation makes it less likely.

  4. D

    Omit alternatives and unresolved questions to keep the record concise.

18
Choose one
1 point

During the final part of an I-PASS handover, what should the receiving clinician do?

  1. A

    The sender lists the patient’s severity and then ends the handover.

  2. B

    The receiver independently reviews the chart after the sender leaves.

  3. C

    The sender provides a list of possible changes but does not discuss the response plan.

  4. D

    The receiver is invited to ask questions and confirms the plan.

19
Written response
1 point

What communication process requires the receiver to repeat or confirm an urgent instruction and the sender to verify that it was understood?

20
Written response
1 point

In a handover, what must be explicit for each outstanding task so responsibility is clear?