True or false: A balanced scorecard for supply chain performance can rely on cost alone, because other outcomes are secondary.
8 Supply Chain Integration and Performance Online Quiz Questions
Use this free practice quiz with 20 questions to review 8 Supply Chain Integration and Performance, test your knowledge, and prepare for your next test or exam.
Which measure best assesses reliability when a company wants to know what share of orders arrived on time, complete, undamaged, and with accurate documentation?
- A
Perfect-order fulfillment
- B
Order fulfillment cycle time
- C
Cash-to-cash cycle time
- D
Total supply chain cost
What is the name of the four-stage cycle used to plan a change, try it, compare results with a baseline, and adopt or revise the change?
The recurring forum for aligning functions around a feasible demand-and-supply plan is called .
A supply chain team wants an asset-management measure to track how many days its inventory can support demand. Which measure should it use?
- A
Order fulfillment cycle time
- B
Inventory days of supply
- C
Perfect-order fulfillment
- D
Agility
Which SCOR performance attribute describes the ability to respond to disruptions or significant changes in supply or demand?
One network option identified as a possible supply chain risk mitigation is using .
A company is setting up a recurring S&OP forum to agree on a feasible demand-and-supply plan. Which functions should participate? Select all that apply.
- A
Sales
- B
Finance
- C
Procurement
- D
Operations
- E
Logistics
- F
Only the warehouse team
A purchasing change lowers unit cost but increases lead time and inventory elsewhere. What is the best way to judge whether the change supports supply chain performance?
- A
Treat the unit-cost reduction as a success if purchasing meets its local target.
- B
Evaluate the cost reduction alongside its effects on lead time, inventory, and risk across the supply chain.
- C
Ignore the lead-time change if the supplier's price is lower.
- D
Reward purchasing separately from other functions so its savings remain visible.
True or false: Extra inventory or spare capacity can improve continuity during a disruption while also tying up resources.
- A
True
- B
False
A retailer reduces stock, but stockouts increase. Which measures should it track together to determine whether the change improved end-to-end performance? Select all that apply.
- A
Customer service or perfect-order performance
- B
Inventory levels
- C
Supply chain cost
- D
The number of internal meetings
A retailer's perfect-order rate has fallen, and late replenishment appears to be the main cause. Describe a continuous-improvement approach the retailer could use to test a change and decide whether it improved overall performance.
A team is deciding whether to add a safeguard for a critical item. Which set of factors best matches the guidance for choosing proportionate risk mitigations?
- A
The item's unit cost alone
- B
The supplier's preferred delivery schedule
- C
The item's importance, its replacement time, and the consequences of interruption
- D
The number of departments that purchase the item
A team is choosing an asset-management measure to track a cycle time. Which named measure from the material could it use?
In the SCOR framework, which performance attribute is measured by order fulfillment cycle time?
True or false: Sharing timely information and agreed planning assumptions with suppliers and logistics partners can help synchronize orders, production, replenishment, and transportation.
- A
True
- B
False
Why does the SCOR metric hierarchy move from overall performance results to diagnostic measures?
- A
To replace overall performance results with a single detailed measure
- B
To move from an overall result to diagnostic measures that reveal where problems originate
- C
To ensure every function optimizes its own measures independently
- D
To compare suppliers without considering end-to-end outcomes
A buyer finds a supplier with a lower unit cost, but the longer lead time could increase inventory and exposure to disruption. What is the best basis for deciding whether to switch?
- A
Choose the supplier with the lowest unit cost, regardless of downstream effects.
- B
Reject the supplier because longer lead time always makes a supplier unsuitable.
- C
Compare the unit-cost savings with effects on lead time, inventory, and risk across the chain.
- D
Approve the supplier only if the purchasing department meets its cost target.
A product promotion is planned, but supplier capacity and warehouse readiness are uncertain. Which approach best helps the organization coordinate a feasible plan?
- A
Have sales set the forecast, then ask operations to meet it without revisiting capacity.
- B
Use a recurring cross-functional forum to review forecasts, constraints, inventory, and financial effects, then agree on a feasible plan.
- C
Let procurement set supplier orders independently, then have finance reconcile spending at year-end.
- D
Ask logistics to increase warehouse capacity before checking demand changes or supplier constraints.
A company must choose safeguards for a component with a long replacement time and serious consequences if its supply is interrupted. Which risk-management approach is most appropriate?
- A
Map dependencies, assess likelihood and impact, prioritize critical risks, and choose safeguards proportionate to the item’s importance and replacement time.
- B
Add the same inventory buffer to every item, without assessing its importance or replacement time.
- C
Wait until a disruption occurs, then choose the mitigation with the lowest immediate cost.
- D
Focus only on the most likely disruption, regardless of its potential impact.