01
Front
What is a change log?
Back
A change log is an organized record of change requests and their progress.
Free Online Flashcard Deck
4 Change Logs and Audit Trails Free Online FlashCards
Study 4 Change Logs and Audit Trails with 12 free online flashcards. Review key terms, definitions, and concepts with this interactive flashcard deck.
12 cards
02
Front
What does an audit trail preserve?
Back
An audit trail preserves the sequence of events for a request, including who acted, when, and what decision or update they made.
03
Front
How should each change request be identified and recorded?
Back
Give each request a unique identifier and maintain one authoritative record for it.
04
Front
Which core details belong in a change request record?
Back
Record its title, description, requester, submission date, and affected project, service, product, or configuration item.
05
Front
What assessment references should a change record include?
Back
Include references to impact analysis, risk assessment, estimates, and supporting documents or related requests.
06
Front
What information makes a change decision traceable?
Back
Record the outcome, decision date, decision-maker or approver, rationale, and any conditions or follow-up actions.
07
Front
What must accompany an important status transition?
Back
Record each important transition with a timestamp and the responsible person or workflow; a status label alone is not a complete history.
08
Front
How does an approval decision differ from current request status?
Back
Approval is the decision; implementation and verification describe the request’s current progress. A request can be approved but not implemented yet.
09
Front
What should be retained when a change needs multiple approvals?
Back
Retain each approval or rejection, including its actor, comments, and time, rather than recording only the final result.
10
Front
Why should a rejected change request include a rationale?
Back
State the rationale so the requester and later reviewers can understand the outcome.
11
Front
What evidence helps reviewers reconstruct a request’s path?
Back
Preserve the original request, impact-analysis material, approvals and comments, status transitions, implementation evidence, and closure record.
12
Front
How should an error in a change record be corrected?
Back
Preserve the prior entry or system history, then record the correction’s author, date, and reason.
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