3 Analyzing Stakeholders Free Online FlashCards

What is stakeholder analysis?

A structured assessment of who can affect an initiative, who it affects, what they care about, and how to engage them.

What should an interests assessment capture?

Identify outcomes, benefits, costs, responsibilities, or values that matter to them. Distinguish evidence from plausible inferences about competing interests.

What does stakeholder influence mean?

Influence is the ability to enable, shape, delay, or block decisions and delivery. It may come from authority, expertise, resources, relationships, or public standing.

How should stakeholder impact be assessed?

Impact is how significantly the initiative may affect a stakeholder, such as through changed services, workload, access, costs, rights, or risks. Assess it from their perspective.

What kinds of expectations should be recorded?

Expectations concern what stakeholders expect to happen, when it should happen, and to what standard, including how they expect to be consulted or involved.

How should likely stakeholder concerns be handled?

Consider reasonable fears or questions about disruption, unfair benefits, privacy, safety, or unclear decisions. Confirm concerns directly where possible.

How do influence and impact differ?

Influence is the ability to shape the initiative; impact is how much the initiative affects a stakeholder. A regulator may have high influence but little direct impact, while service users may face the reverse.

What does a power–interest matrix help decide?

It compares high or low influence with high or low interest to guide contact: manage closely, keep satisfied, keep informed, or monitor.

What does an influence–impact matrix reveal?

It compares who can shape the initiative with who will feel its effects, helping make affected groups visible alongside powerful actors.

What does the salience model assess?

It helps prioritize claims using power, legitimacy, and urgency. Judgments about legitimacy and urgency can be subjective, so document evidence and rationale.

What is a stakeholder register for?

A stakeholder register or profile records what is known and what should happen next, including interests, expectations, concerns, evidence, risks, and communication actions.

When is a relationship or network map useful?

It maps which stakeholders influence, depend on, or communicate with one another, revealing potential partners, intermediaries, and conflict pathways.