7 Testing, Feedback, and Iteration Free Online FlashCards

What does usability testing evaluate?

Usability testing evaluates how well people can use a design to achieve their goals.

What are three common dimensions of usability?

Usability is commonly considered through effectiveness, efficiency, and satisfaction.

How should a team begin planning a usability test?

Begin with a decision the team needs to make, then turn it into a focused research question.

Who should take part in a usability test?

Recruit people who represent the intended users, including people with relevant access needs.

What makes a usability-test task instruction effective?

Use realistic, goal-based instructions that do not disclose the intended steps.

What should a team observe during usability tasks?

Record task completion, hesitation, errors, requests for help, and participants’ comments.

What should be agreed before recording a test session?

Agree on consent and privacy before recording a session.

What should participants understand before starting a test?

Explain that the design is being tested, not the participant, and that there are no right or wrong actions.

What does it mean to think aloud in a usability test?

Think aloud means describing what you expect, notice, or find confusing while using the design.

Why should facilitators avoid leading participants or rescuing them too soon?

Leading questions and rescuing participants too quickly can hide problems in the design.

How do an observation and an interpretation differ?

An observation records what happened; an interpretation proposes what it means. Keep them distinct.

What can’t a small usability-test sample establish?

A small usability-test sample can reveal an important barrier, but it does not show how common that problem is among all users.