1 Management Fundamentals Free Online FlashCards

What is management?

Management is the coordinated use of people and other resources to achieve an organization’s goals.

What does effectiveness mean in management?

Effectiveness means choosing and achieving the right results.

What is efficiency, and what can be a risk of pursuing it alone?

Efficiency means using resources wisely. Improving efficiency by cutting costs can harm effectiveness if quality or service suffers.

What does the planning function involve?

Planning sets objectives, assesses conditions, and chooses actions and measures for reaching the objectives.

What are managers’ interpersonal roles?

Interpersonal roles involve representing the group, leading people, and maintaining working relationships.

How do top, middle, and frontline managers differ?

Top managers set broad direction and organization-wide priorities; middle managers translate them into unit or department plans; frontline managers coordinate day-to-day work.

What is an organizational goal, and what does it help managers do?

An organizational goal is a result the organization intends to achieve. Goals direct effort, guide planning, and provide standards for assessing progress.

How should goals connect across organizational levels?

Organization-wide priorities should guide departmental objectives, which then inform team and individual work. This alignment helps prevent incompatible targets.

Why can a narrow performance target mislead an organization?

A narrow measure can improve a number while harming the organization’s broader purpose. Measures should reflect what the organization actually values.

What does the organizing function do?

Organizing divides and coordinates work, assigns responsibilities and authority, and provides needed resources.

What does the leading function involve?

Leading communicates direction, supports and motivates people, and helps them work together.

What does the controlling function do?

Controlling compares actual results with objectives, examines gaps, and adjusts actions or plans.