Free Practice Quiz Question List

5 Motivation and Employee Engagement Online Quiz Questions

Use this free practice quiz with 20 questions to review 5 Motivation and Employee Engagement, test your knowledge, and prepare for your next test or exam.

20 questions

True or false

1 point

True or false: Employee engagement and job satisfaction are related, but they are not identical concepts.

A
True
B
False

Written response

1 point

In the job-characteristics model, what is the term for completing a recognizable whole piece of work?

Fill in the blank

1 point

In the job-characteristics model, a task's impact on other people or society is its task .

Choose one

1 point

A manager sets a clear project outcome and necessary constraints, then lets an employee choose between reasonable approaches. Which psychological need is the manager supporting most directly?

A
Removing all standards so the employee can do anything
B
Letting the employee choose between reasonable methods while keeping the required outcome clear
C
Offering a reward only if the employee follows one prescribed method
D
Giving the employee a task without explaining its purpose or constraints

Written response

1 point

In self-determination theory, what psychological need is supported when employees feel respected, included, and connected to others?

Fill in the blank

1 point

In the job-characteristics model, information about the results of one's work is called .

Written response

1 point

What type of motivation is driven mainly by pressure or external rewards?

Choose one

1 point

An employee believes they can perform well and that good performance will earn a promised reward, but they do not care about that reward. Which part of expectancy theory is weakest?

A
Expectancy
B
Instrumentality
C
Valence
D
Autonomy

Choose all

1 point

A manager is redesigning jobs using the job-characteristics model. Which changes correspond to one of its five core job characteristics? Select all that apply.

A
Assigning a role tasks that use a wider range of skills
B
Giving an employee responsibility for a recognizable whole task
C
Explaining how the work affects customers or others
D
Allowing appropriate choice in how the work is done
E
Providing information about the results of the employee's work
F
Adding a bonus to the role
G
Reducing the number of hours in the workweek

True or false

1 point

True or false: Adding resources such as support and useful feedback does not necessarily eliminate the effects of every excessive job demand.

A
True
B
False

Choose all

1 point

A manager is checking whether a workplace change is helping. Which indicators does the material recommend considering? Select all that apply.

A
Quality of the work
B
Timeliness
C
Workload
D
Employee feedback
E
Long hours as proof of high performance
F
Visible busyness as proof of high performance

Choose one

1 point

An employee is assigned complex, unfamiliar work and does not yet understand the best way to complete it. Which goal-setting approach is most appropriate?

A
Set a demanding fixed outcome immediately, without providing learning time or checking understanding
B
Use learning goals and milestones while the employee develops understanding of the task
C
Give only a vague instruction to do their best
D
Avoid feedback until the entire assignment is finished

Open ended

1 point

An employee's work quality has declined, and the manager suspects the employee is simply unmotivated. Describe a practical response that diagnoses possible causes, supports better work, and checks whether the response is helping.

Choose one

1 point

A team is doing a familiar, straightforward task. Which goal is most consistent with goal-setting theory?

A
Ask the employee to do their best whenever possible
B
Set a specific quantity and quality standard with a deadline
C
Set an ambitious outcome but provide no resources or feedback
D
Keep the goal unchanged even if conditions make it unworkable

Choose one

1 point

A customer-support team is missing response targets. Which manager response best addresses the possible causes described in the example?

A
Immediately raise the bonus and assume response targets will improve
B
Demand faster responses without reviewing answer quality or available tools
C
Check priorities, product knowledge, software reliability, and whether performance is assessed fairly, then test and review a realistic goal
D
Treat longer hours as the main sign that the team is working effectively

Written response

1 point

An employee wants to feel capable of doing the work and able to make progress. Which self-determination theory need does this describe?

True or false

1 point

An employee survey shows higher job satisfaction after a new perk is introduced. This alone proves that the employee is engaged, because engagement and job satisfaction are identical.

A
True
B
False

Choose one

1 point

A manager wants to support an employee’s autonomy while keeping the project’s requirements clear. Which approach best fits self-determination theory?

A
Remove all standards so the employee can decide what counts as success.
B
Set clear outcomes and constraints, then let the employee choose between reasonable methods.
C
Require the employee to follow one method, even when other suitable approaches are available.
D
Offer a reward but leave the employee out of decisions about how to approach the work.

Choose one

1 point

A redesign lets an employee complete an entire customer case, from initial inquiry through resolution, rather than handling only one small step. Which job characteristic does this most directly increase?

A
Skill variety
B
Task significance
C
Task identity
D
Feedback

Choose one

1 point

A manager is reviewing a report that contains both strong analysis and an unclear section. Which response best provides timely, actionable feedback?

A
Describe the specific report sections that were accurate and identify one section that needs clearer evidence.
B
Tell the employee they are naturally careless and need to become a better person.
C
Say only that the work was disappointing, without identifying what should change.
D
Wait until the next annual review to mention any concerns.