Free Practice Quiz Question List

6 Decision Making Online Quiz Questions

Use this free practice quiz with 20 questions to review 6 Decision Making, test your knowledge, and prepare for your next test or exam.

20 questions

True or false

1 point

True or false: Following a structured decision-making process guarantees that a manager will make a perfect decision.

A
True
B
False

Choose one

1 point

A store has frequent late deliveries. Before choosing a remedy, what should its manager do first?

A
Buy more delivery vehicles immediately.
B
Investigate where and why the delays occur.
C
Set a goal to reduce delivery costs.
D
Assign someone to track future delivery times.

True or false

1 point

True or false: Reordering supplies whenever stock falls below a set level is an example of a programmed decision.

A
True
B
False

Written response

1 point

A manager with limited information chooses an option that meets the most important requirements, without claiming it is the absolute best. What is this approach called?

Fill in the blank

1 point

In decision making, a non-negotiable requirement that an option must meet is a .

Choose one

1 point

A manager compares each feasible option against cost and quality criteria, weighs the available evidence, and considers what could happen if an assumption is wrong. Which decision-making step is the manager carrying out?

A
Generate alternatives.
B
Select and implement an option.
C
Evaluate alternatives.
D
Review the outcome.

Choose all

1 point

Which actions can help managers reduce the influence of judgment biases? Select all that apply.

A
State assumptions explicitly.
B
Give extra weight to evidence that supports the current belief.
C
Actively look for disconfirming evidence.
D
Rely on one estimate to avoid conflicting views.
E
Invite dissenting perspectives.

True or false

1 point

True or false: When deciding whether to continue a failing project, a manager should focus on future costs, benefits, and alternatives rather than trying to recover resources already spent.

A
True
B
False

Fill in the blank

1 point

A manager hears about one vivid supplier failure and, without checking wider performance data, judges similar failures to be very likely. This is .

Written response

1 point

A manager lets an early cost estimate unduly shape a later budget judgment, even after better estimates become available. What judgment bias does this illustrate?

Choose one

1 point

Which situation is most clearly a nonprogrammed decision?

A
Reorder supplies when stock reaches a set level.
B
Decide whether to enter a new market.
C
Apply an established rule to a recurring situation.
D
Follow a routine procedure for a repeated decision.

Choose all

1 point

A manager has selected an option. Which actions support putting that decision into practice? Select all that apply.

A
Assign responsibilities.
B
Provide needed resources.
C
Assume everyone knows what to do without communication.
D
Communicate how the decision will be carried out.

Choose one

1 point

A manager believes a new product will succeed, focuses on favorable customer comments, and overlooks weak sales data. Which judgment bias best describes this behavior?

A
Anchoring.
B
Availability bias.
C
Confirmation bias.
D
Overconfidence.

Open ended

1 point

A manager is considering whether to launch an unfamiliar service but has incomplete information about customer demand. Describe a sound decision-making approach from setting goals through reviewing the outcome. Include how the manager should handle uncertainty and what to do if the results fall short.

Choose one

1 point

A manager hears that customer orders are often late and is urged to buy more delivery vehicles. The cause of the delays is not yet known. What should the manager do first?

A
Approve the vehicle purchase so the manager can respond quickly.
B
Investigate where delays occur and separate observable facts from assumptions.
C
Set a delivery target based on the manager’s preferred solution.
D
Compare the vehicle purchase only with the option of taking no action.

Choose one

1 point

Which situation is the clearest example of a programmed decision?

A
Reordering supplies whenever stock falls below a set level.
B
Deciding whether to enter a market the organization has not served before.
C
Choosing how to respond to an unprecedented change in customer behavior.
D
Assessing an unfamiliar partnership with uncertain consequences.

Choose one

1 point

A company is choosing new scheduling software. It must meet a required data-security standard, and the team also wants to compare cost and ease of use. Which approach best distinguishes a constraint from evaluation criteria?

A
Treat every option as acceptable if it has the lowest cost.
B
Set the success criteria only after selecting an option.
C
Identify the required data-security standard as a constraint, then compare eligible options using criteria such as cost and ease of use.
D
Ignore stakeholder effects because they cannot be measured as precisely as cost.

Written response

1 point

A manager cannot obtain all relevant information or consider every consequence before a deadline, and human attention is limited. What concept describes these limits on decision-making?

Choose one

1 point

A team receives a preliminary cost estimate early in a project. Even after obtaining more reliable estimates, the manager’s budget judgment remains strongly influenced by that first figure. Which bias is most directly illustrated?

A
The manager focuses on examples of recent supplier failures when estimating risk.
B
The manager’s first cost estimate continues to shape the budget despite later, better estimates.
C
The manager seeks evidence that supports a favored proposal and discounts contrary data.
D
The manager keeps funding a failing plan partly because money has already been spent.

Written response

1 point

A manager keeps funding a failing project partly because the organization has already spent a great deal on it. What judgment bias does this illustrate?