01
Front
What should a decision-maker clarify first?
Back
Describe the gap between the current situation and the desired outcome.
Free Online Flashcard Deck
2 Decision-Making for Team Leaders Free Online FlashCards
Study 2 Decision-Making for Team Leaders with 12 free online flashcards. Review key terms, definitions, and concepts with this interactive flashcard deck.
12 cards
02
Front
What should a problem statement establish beyond the problem itself?
Back
Define success and constraints such as safety, budget, quality, or a fixed deadline.
03
Front
How much information should a leader gather?
Back
Gather enough information to understand the issue, but not every possible detail.
04
Front
What roles should be clarified before a decision?
Back
Make clear who decides, who advises, and who implements. Consultation helps understanding but does not require everyone to agree.
05
Front
What options should leaders consider?
Back
Compare more than one workable option, including doing nothing for now.
06
Front
How should leaders compare decision options?
Back
Choose criteria in advance, such as impact, time, cost, workload, fairness, risk, and reversibility.
07
Front
How should a leader organize uncertain information?
Back
Separate what is known, what is assumed, and what remains uncertain.
08
Front
What should a leader do when waiting creates serious risk?
Back
When delay creates serious risk, make the best-supported decision in the available time, state the uncertainty, and monitor consequences.
09
Front
What should a leader communicate when announcing a decision?
Back
Explain what was decided, why, which alternatives or trade-offs were considered, and what happens next; name owners, deadlines, and progress checks.
10
Front
How should leaders follow through after action begins?
Back
Compare results with the intended outcome and adjust the decision or process when evidence shows it is not working.
11
Front
How can a leader avoid mistaking interpretation for evidence?
Back
Separate observable facts from interpretations, then investigate causes before choosing a fix.
12
Front
How can a leader strengthen confidence in the evidence?
Back
Cross-check evidence from multiple sources and combine data with frontline experience to build a fuller understanding.
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