What term describes the psychological need to feel respected, included, and connected to others at work?
5 Motivation and Team Engagement Online Quiz Questions
Use this free practice quiz with 20 questions to review 5 Motivation and Team Engagement, test your knowledge, and prepare for your next test or exam.
True or false: Fairness requires leaders to treat every employee identically in every situation.
- A
True
- B
False
An employee makes a clear handover that helps the next shift resolve a customer issue quickly. Which response best applies the principles of useful recognition?
- A
Praise the whole team in public without mentioning what anyone contributed.
- B
Thank the employee in a way they prefer and connect the thanks to their specific contribution.
- C
Compare the employee with colleagues to encourage them to compete.
- D
Offer a reward chosen without asking what the employee values.
How many psychological needs relevant to work motivation does self-determination theory highlight? Enter a whole number.
A team is beginning unfamiliar, complex work and does not yet know which methods will succeed. Which goal-setting approach is most appropriate at this stage?
- A
Set a fixed performance result immediately, regardless of the team's experience or available resources.
- B
Avoid setting any goals until the team has completed the work.
- C
Set learning goals focused on testing approaches and building skills.
- D
Set a challenging target but provide no feedback until the project ends.
A useful goal connects three levels: , , and .
Which fairness dimension concerns the processes used to make decisions? Enter the two-word phrase.
Which actions can help a leader support autonomy, competence, or relatedness? Select all that apply.
- A
Agree on clear outcomes but allow appropriate discretion over methods.
- B
Provide coaching, tools, and useful practice opportunities.
- C
Listen to employees and share relevant information with them.
- D
Leave employees without agreed responsibilities or access to help.
- E
Use arbitrary rewards to control how people approach the work.
Team engagement grows through everyday and .
True or false: A specific, challenging goal can improve performance even when people lack the ability or resources to pursue it and receive no feedback.
- A
True
- B
False
A manager wants to support autonomy while ensuring the team has enough direction. Which approach best does both?
- A
Give employees full responsibility but no guidance, boundaries, or way to seek help.
- B
Set clear outcomes and responsibilities while allowing employees appropriate discretion over methods.
- C
Require one method for every task, even when different approaches could work.
- D
Avoid explaining outcomes so that employees can decide what the work is for.
Which conditions can help a team sustain work engagement? Select all that apply.
- A
Keeping demands manageable.
- B
Providing supportive working relationships.
- C
Offering useful feedback and opportunities to develop skills.
- D
Allowing enough discretion to do the work well.
- E
Adding responsibility without enough time, authority, or support.
- F
Relying on pressure or praise alone to keep people engaged.
A leader must distribute difficult project assignments. Which approach best strengthens fairness while making the decision?
- A
Invite relevant information before deciding, explain the decision respectfully, and address concerns without retaliation.
- B
Keep the criteria secret and tell employees not to question the decision.
- C
Assign the work without hearing from affected employees, then refuse to explain the reasoning.
- D
Use a consistent rule even if relevant differences in circumstances make the result unreasonable.
A team is behind on a project. What should its leader do next to support motivation and sustained engagement? Give a practical plan that addresses the goal, how the team organizes the work, needed support, fair workload distribution, recognition, and follow-up.
Which approach includes the conditions that help specific, challenging goals improve performance?
- A
Set an ambitious target and leave employees to decide on their own whether they can meet it.
- B
Set a specific, challenging goal, ensuring people are committed and have the ability and resources to pursue it, and provide feedback.
- C
Set a broad goal and avoid reviewing progress so employees retain flexibility.
A leader should ask how an employee prefers to be recognized rather than assuming everyone wants public praise.
- A
True
- B
False
A leader sets clear outcomes but lets an employee choose appropriate methods. Which psychological need does this support?
A team is starting unfamiliar, complex work and does not yet know which methods will succeed. What kind of goal is most appropriate at this stage?
- A
Require a fixed performance result immediately, before the team has tried the work.
- B
Avoid setting any goals until the team has mastered every task.
- C
Set learning goals focused on testing approaches and building skills.
A leader wants to recognize a useful contribution without undermining the employee's motivation. Which approach is best?
- A
Give a reward without explaining why, so employees compete to earn the next one.
- B
Connect recognition to a real contribution and deliver it in a way that feels fair and non-controlling.
- C
Use public comparisons to make the highest-performing employees stand out.
Two employees face different circumstances that are relevant to a workplace decision. Which response best reflects fairness?
- A
Apply identical outcomes in every case, regardless of relevant differences in circumstances.
- B
Make decisions privately and provide no explanation to prevent disagreement.
- C
Use understandable criteria, consider relevant circumstances, and explain decisions respectfully.
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