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2 Decision-Making for Team Leaders Online Quiz Questions

Use this free practice quiz with 20 questions to review 2 Decision-Making for Team Leaders, test your knowledge, and prepare for your next test or exam.

20 questions

Choose one

1 point

A project may miss its deadline because testing is behind schedule. Which problem statement best supports sound decision-making?

A
The team is disorganized and needs to work harder.
B
Testing is taking longer than planned, putting Friday's deadline at risk.
C
The project has a bad attitude toward deadlines.
D
The team should immediately add more staff.

Fill in the blank

1 point

Before weighing options, a leader should choose the that will be used to compare them.

Written response

1 point

What should a leader choose in advance to provide a consistent basis for comparing options?

Choose one

1 point

A leader is developing options for a team problem. Which approach is consistent with a deliberate comparison of possible courses of action?

A
Select the first proposal that seems workable.
B
Compare only options that involve adding resources.
C
Include the option of doing nothing for now.
D
Wait until every possible detail about the problem is known.

Choose all

1 point

A team leader wants to gather useful input about a problem. Select all actions that fit a focused evidence-gathering process.

A
Check available records that relate to the issue.
B
Consult people with relevant expertise.
C
Collect every possible detail before considering any options.
D
Hear from people affected by the decision or responsible for carrying it out.

Fill in the blank

1 point

When communicating next steps, a leader should name owners, set deadlines, and explain how progress will be .

Written response

1 point

What should a leader invite before deciding, especially from people closest to the work?

Choose one

1 point

A delay in deciding may itself create serious risk. What is the most appropriate response?

A
Continue gathering information until there is no uncertainty.
B
Make the best-supported decision within the available time, state what remains uncertain, and monitor the consequences.
C
Treat the most likely assumption as a confirmed fact.
D
Postpone the decision without setting a review point.

Choose all

1 point

After a team begins acting on a decision, which follow-through practices are appropriate? Select all that apply.

A
Compare results with the intended outcome.
B
Keep the plan unchanged even if results show it is ineffective.
C
Adjust the decision or process when evidence shows it is not working.
D
Stop checking once the team has started implementation.

Choose one

1 point

Before a team commits to a course of action, which approach best clarifies decision roles?

A
Assume that the person with the most expertise will implement the decision.
B
Require every person consulted to share responsibility for the final call.
C
Clarify who will make the final call, who will advise, and who will implement.
D
Let the team begin implementation before deciding who is responsible.

Open ended

1 point

A team is considering removing some review steps to meet a delivery date, but the effect on quality is uncertain. Describe a decision process the leader could use, including how the team should check whether its choice is working.

Choose one

1 point

A project may miss its Friday deadline because testing is taking longer than planned. Which statement best clarifies the problem without jumping to a solution or making a judgment about the team?

A
The team is disorganized and needs to work harder.
B
The project is likely to miss Friday’s deadline because testing is taking longer than planned.
C
Testing is a problem, so the team should immediately add more people.

True or false

1 point

When a team leader consults affected team members before deciding, everyone consulted must agree with the final decision.

A
True
B
False

Choose one

1 point

A decision will affect several teams, and different people will provide input and carry out the chosen plan. What should the leader do to make decision roles clear?

A
Ask the whole team to make the final decision, regardless of their roles.
B
Let the person implementing the decision make the final call by default.
C
Clarify who will make the final call, who should advise, and who will implement the decision.

Written response

1 point

When comparing options, what criterion describes whether a decision can be changed or undone later?

Choose one

1 point

A team is developing possible responses to a recurring delay. Which approach best fits the recommended option-development process?

A
Include doing nothing for now as one possible option to assess.
B
Exclude doing nothing because it is not a decision.
C
Choose the first workable option so the team can move on quickly.

Written response

1 point

What is the two-word name for a specific, neutral description of the gap between the current situation and the desired outcome?

Choose one

1 point

A proposed change is easy to reverse, and a short delay to test it would not create serious risk. Which response best manages uncertainty?

A
Wait until every uncertainty is resolved before taking any action.
B
Run a small, low-risk trial and set a time to review its results.
C
Treat the current assumptions as facts and commit to the full change.

True or false

1 point

A team leader suspects that a supplier delay is causing a missed deadline, but has not confirmed the cause. True or false: The leader should present the suspected cause as an established fact when explaining the decision.

A
True
B
False

True or false

1 point

True or false: A sound decision process can help a team choose deliberately without guaranteeing that the outcome will be perfect.

A
True
B
False

2 Decision-Making for Team Leaders Online Quiz Questions

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