6 Quality Planning and Delivery Free Online FlashCards

What does project quality measure?

Quality is the degree to which a deliverable and the processes used to create it meet agreed requirements and stakeholder needs.

What makes a quality objective measurable?

A measurable quality objective identifies the requirement or need, a metric, a success target or threshold, and the measurement method, timing, and owner.

What are acceptance criteria?

Acceptance criteria are the conditions a deliverable must satisfy for the designated customer or approver to accept it.

What does a quality management plan record?

It records how the project will meet quality objectives, including standards, roles, metrics, reviews and tests, records, and how nonconforming work and changes are handled.

What does quality assurance examine?

Quality assurance is preventive and process-focused: it examines whether project processes are suitable and followed.

What question does verification answer?

Verification checks whether a deliverable conforms to specified requirements: “Did we build it right?”

When should quality checks be more rigorous or frequent?

Increase the rigor or frequency of checks when failure would have greater consequences; independent review can help with high-risk or regulated work.

What is the response sequence for a quality problem?

Record and assess the problem, contain its impact, decide an authorized response, verify the resolution, and investigate recurring or serious issues.

What are the main steps in continuous improvement?

Define the problem or goal, gather evidence and find patterns, implement a change, measure its effect, then make effective practices routine and share the learning.

What does “fit for purpose” mean?

A product is fit for purpose when it meets its defined requirements and can be used as intended; quality does not simply mean high-end performance.

How do requirements differ from acceptance criteria?

A requirement describes what is needed; acceptance criteria specify the evidence that will demonstrate it has been delivered.

What does quality control check?

Quality control is product-focused: it checks whether work products meet requirements through inspection, testing, measurement, or review.