6 Stakeholder Engagement and Communication Free Online FlashCards

What is a project stakeholder?

A person, group, or organization that can affect, be affected by, or believe it may be affected by a project or its outcome.

What does stakeholder engagement involve beyond sending updates?

It includes identifying stakeholders, understanding their interests and expectations, and working with them to support sound decisions and project progress.

Why should stakeholder identification be revisited during a project?

Revisit stakeholder identification and engagement throughout the project because people and circumstances can change.

Which project materials can help identify stakeholders early?

Review the project charter, scope, business case, contracts, and organizational context.

Which kinds of people should be considered when identifying stakeholders?

Consider people who approve decisions, provide resources, use the result, perform project work, or may experience disruption.

What information can a stakeholder register capture?

A living record of stakeholder roles, needs, concerns, influence, attitudes, required input, and communication preferences.

How do stakeholder preferences differ from acceptance criteria?

A preference can guide how the team works; acceptance criteria specify conditions a deliverable must meet.

How should stakeholders with high influence and high interest be engaged?

Engage them closely and involve them in important decisions.

How should high-influence stakeholders with lower interest be approached?

Keep them satisfied with relevant, concise information.

How should lower-influence stakeholders with high interest be engaged?

Keep them informed and provide ways for them to contribute.

How should stakeholders with lower influence and lower interest be handled?

Monitor them and reassess if their influence or interest changes.

What important limitation should be remembered when using a power–interest grid?

The grid helps allocate attention, but it should not be used to dismiss people with less formal power; they may still be substantially affected.