Free Practice Quiz Question List

2 People, Leadership, and Stakeholder Engagement Online Quiz Questions

Use this free practice quiz with 20 questions to review 2 People, Leadership, and Stakeholder Engagement, test your knowledge, and prepare for your next test or exam.

20 questions

True or false

1 point

True or false: A project manager should use team development phases as a diagnostic model, not assume every team will pass through them in a fixed sequence.

A
True
B
False

Fill in the blank

1 point

A newly formed team wants shared expectations for how it will make decisions, raise risks, and communicate. These expectations are called .

Written response

1 point

A community group believes it may be affected by a project's outcome, although it has no formal project role. What is this group called?

Choose one

1 point

A project team discovers an immediate safety hazard, and delay could expose people to harm. Which leadership response is most appropriate first?

A
Invite the team to develop several options before taking any action.
B
Give a clear immediate direction to address the danger, then explain the rationale.
C
Defer the decision until all team members can meet and reach consensus.
D
Ask the team to resolve the incident without setting a direction.

True or false

1 point

True or false: Once stakeholders are categorized, a project manager can rely on the category instead of listening to individual stakeholders.

A
True
B
False

Fill in the blank

1 point

A project manager realizes that a personal interest could affect impartiality in a project decision. Ethical practice requires the project manager to .

Written response

1 point

Two parties each give up something they want so they can reach an acceptable, timely resolution. Which conflict-resolution approach are they using?

Choose one

1 point

Two team members disagree about how to respond to a hazard that requires immediate action. Which conflict approach should the project manager use to make the necessary decision?

A
Withdraw or avoid the issue until the team has more time.
B
Accommodate one person's preference to preserve the relationship.
C
Direct or force a decision, explain the rationale, and address the immediate safety constraint.
D
Compromise by asking each person to accept part of the safety risk.

Choose all

1 point

A project manager is choosing a channel for a stakeholder communication. Select all the factors that should inform the choice.

A
Urgency of the information
B
Complexity of the information
C
Sensitivity of the information
D
Accessibility for the audience
E
Stakeholder preference
F
The project manager's preference to avoid questions
G
Whether the message can omit material information

Choose all

1 point

A project manager wants to use servant leadership to help a capable team take ownership of its work. Select all actions consistent with that approach.

A
Listen to team members.
B
Remove impediments to their work.
C
Support their development.
D
Give them authority appropriate to their responsibilities.
E
Keep all decisions with the project manager regardless of team responsibilities.
F
Publicly assign blame when someone encounters a work obstacle.

Choose one

1 point

Operations wants a short transition, while the sponsor wants an earlier launch. The project manager discovers that the parties have different assumptions about readiness. What is the best next step?

A
Choose the sponsor's date because the sponsor has more influence.
B
Bring both parties together to clarify business outcomes, readiness criteria, risks, and options, then seek measurable acceptance conditions and a decision owner.
C
Ask operations to shorten the transition without discussing readiness.
D
Send each party a separate update and proceed with the current launch plan.

Choose one

1 point

A newly formed team disagrees about who can approve design changes. What should the project manager do to resolve the role uncertainty?

A
Select the person whose proposed design change seems most practical and authorize it.
B
Ask the team to continue working while the approval responsibility remains unclear.
C
Clarify decision authority with the team and relevant sponsor, update the role agreement, and make the decision path visible.
D
Escalate immediately without first clarifying the decision roles.

Open ended

1 point

Two experienced team members strongly disagree about a technical approach, but there is time to resolve the issue collaboratively. Describe how the project manager should address the conflict and how the team should check whether the resolution worked.

Choose one

1 point

A stakeholder says a project update did not answer their main concern. What should the project manager do next?

A
Send the same update more often.
B
Ask what information or decision they need, then adjust the communication and check that it addresses the concern.
C
Escalate the complaint immediately without asking for more detail.
D
Add more technical detail to every future update.

Choose one

1 point

Why does sending a targeted email, a form of push communication, not by itself establish that recipients understood the information?

A
It gives recipients access to information whenever they choose to retrieve it.
B
It sends information to recipients but does not prove they understood it.
C
It guarantees that recipients will respond and confirm their understanding.
D
It supports discussion and clarification through immediate interaction.

Choose one

1 point

Two experienced team members strongly disagree about a technical approach. The decision matters, and there is time to discuss it. What should the project manager do first?

A
Facilitate a discussion of each person's evidence, interests, constraints, and decision criteria.
B
Use authority to impose one approach immediately so the disagreement stops.
C
Ask each person to give up part of their preferred approach without exploring the issue.
D
Defer the disagreement indefinitely, even though it affects an important decision.

Choose one

1 point

A sponsor asks the project manager to omit a known risk from a report so that the project appears on track. What should the project manager do?

A
Omit the risk but discuss it privately with the sponsor.
B
Delay reporting it until the risk has affected the schedule.
C
Describe the risk vaguely so it does not appear material.
D
Report the risk accurately, explain its implications and response options, and use the appropriate governance process.

True or false

1 point

True or false: A person or group may be a project stakeholder even if it only perceives itself to be affected by the project or its outcome.

A
True
B
False

Written response

1 point

A project manager places information in a shared repository for stakeholders to access when they need it. What category of communication is this?

Written response

1 point

Which leadership approach emphasizes listening to the team, removing impediments, supporting development, and enabling people to act within their responsibilities?

2 People, Leadership, and Stakeholder Engagement Online Quiz Questions

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