A team misses a target, so its leader is solely responsible for the result. Is this consistent with the idea of team performance?
5 Team Performance Online Quiz Questions
Use this free practice quiz with 20 questions to review 5 Team Performance, test your knowledge, and prepare for your next test or exam.
A project team is duplicating tasks because members are unsure who owns each task, who can approve decisions, and when work should be handed off. What management condition should the leader improve?
Team performance is the quality of results a group achieves through .
To help contributors understand why their work matters, a leader can connect tasks to the team's purpose and the needs of .
A leader wants recognition to be more useful than simply saying “good job.” What should the recognition connect?
A cohesive team can disagree about ideas while treating people respectfully and staying accountable for its work.
- A
True
- B
False
A contributor asks why a routine task matters and seems disconnected from the team's work. Which response is most likely to help motivate the contributor?
- A
Tell the contributor to work faster without discussing the task.
- B
Explain how the task supports the team's purpose and meets a stakeholder need.
- C
Replace the task with a rigid target unrelated to the team's work.
- D
Wait until the project ends to explain the task's value.
A leader is reviewing ways to support a team whose contributors have different skills and obstacles. Which actions are useful ways to motivate contributors? Select all that apply.
- A
Involve contributors in planning and problem-solving where appropriate.
- B
Match work to people's skills and provide opportunities to develop new ones.
- C
Keep useful information or equipment unavailable so people become more self-reliant.
- D
Remove barriers such as inadequate information, equipment, or time.
- E
Give timely, specific feedback and acknowledge meaningful contributions.
- F
Use the same rigid target regardless of whether the work is complex or requires learning.
A team is doing complex work that requires learning and judgment. How should its leader approach goals?
- A
Avoid setting any goals because complex work cannot be assessed.
- B
Use a narrow fixed target even if it conflicts with quality or learning.
- C
Set clear, relevant, appropriately challenging goals, while avoiding rigid targets that could undermine learning and judgment.
- D
Make the goal unrelated to the work so that it remains impartial.
Two colleagues disagree about a delayed handoff. Which actions are appropriate when addressing the conflict? Select all that apply.
- A
Describe observable events and their effects, then discuss the change needed.
- B
Listen to each person's account.
- C
Assign blame before hearing the people involved.
- D
Agree on practical next steps.
- E
Follow relevant organizational procedures if an informal discussion does not resolve a serious or persistent issue.
- F
Ignore the issue until it affects a performance target.
A manager wants to improve performance through a continuing process rather than a one-time review. Which approach best fits that goal?
- A
Set expectations, assign blame for any shortfall, and leave the plan unchanged.
- B
Agree on expectations, observe results, discuss progress, address obstacles, and adjust plans or support.
- C
Wait until the end of the year to review results, then change the team structure.
- D
Recognize only people who meet a target, regardless of quality or collaboration.
A deadline is at risk, and a teammate can help with work outside their usual tasks. What should the leader do?
- A
Prevent members from helping outside their assigned tasks.
- B
Remove the primary owner so everyone is equally responsible for every task.
- C
Keep the primary owner clear while encouraging members to help where needed.
- D
Let members decide independently whether to meet the deadline.
A team has missed a deadline. Members report unclear expectations, limited resources, and tension about a late handoff. Propose a leader response that diagnoses the problem before acting, addresses the relevant obstacles, and sets a concrete follow-up. Explain why your sequence is appropriate.
What term describes team members' understanding of their responsibilities, decision authority, handoffs, deadlines, and how to ask for help?
A contributor understands the purpose of a task and has the required skills, but cannot complete it because the necessary equipment is unavailable. What is the most useful first response?
- A
Set a more ambitious deadline so the contributor has a stronger incentive.
- B
Provide the equipment needed to complete the work.
- C
Recognize the contributor publicly before addressing the obstacle.
- D
Reassign the work without discussing what is preventing progress.
A team can be cohesive while members disagree about ideas, as long as they treat one another respectfully and remain accountable for their work.
- A
True
- B
False
After a project milestone, what is the short team reflection called in which members discuss what went well, where coordination failed, and what to change next time?
Which feedback best demonstrates fair, specific recognition of a contributor’s impact?
- A
Tell the contributor, “Good job,” without mentioning a specific action.
- B
Praise the contributor for being the team’s most valuable member.
- C
Explain that their early update gave the design team time to correct an issue before handoff.
- D
Thank the whole team for working hard, without discussing particular contributions.
A project deadline is at risk, and the task’s primary owner needs help. Which approach best balances accountability with cooperation?
- A
Leave task ownership unassigned so everyone can decide who will handle it.
- B
Name a primary owner, while allowing teammates to help if the deadline is at risk.
- C
Assign every task to the whole team and discourage members from assisting outside their usual duties.
- D
Give the task to the fastest available person without clarifying who approves the result.
A team’s work involves unfamiliar problems and professional judgment. Which goal-setting approach best fits this situation?
- A
Use the same fixed output target for every task, regardless of complexity.
- B
Avoid goals entirely so contributors can decide whether work is complete.
- C
Set a rigid target and assess only whether it was met.
- D
Use clear, relevant goals, but allow flexibility when complex work requires learning and judgment.
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