01 Foundations of Human Resource Management Free Online FlashCards

What is human resource management?

Human resource management coordinates the work of attracting, supporting, developing, and retaining people so an organization can meet its goals.

What is an example of operational HR work?

Operational HR work supports day-to-day workplace processes, such as maintaining employee records.

What makes HR work strategic?

Strategic HR work connects decisions about people to the organization’s longer-term direction.

What is strategic alignment in HRM?

Strategic alignment coordinates people practices with organizational goals.

Why should HR practices reinforce one another?

Recruitment, learning, performance expectations, and rewards are more effective when they reinforce a coherent organizational direction.

How can a reward system undermine a service goal?

A reward system focused only on speed may encourage rushed customer interactions, undermining a goal of reliable service.

What should HR consider alongside organizational results?

Sound HR decisions consider organizational results alongside fairness, capability, safety, and the effects of change on workers.

What is workforce planning?

Workforce planning anticipates the workforce an organization needs and determines how to address differences between current capacity and future requirements.

What does workforce planning assess beyond headcount?

It considers skills, roles, location, timing, cost, and risk—not just the number of employees.

How does workforce planning identify workforce gaps?

Organizations compare estimated future workforce demand with likely supply to identify gaps or surpluses.

Name possible responses to a workforce gap.

Possible responses include developing current employees, recruiting, redeploying, retaining, or redesigning work.

Why should workforce plans be monitored and revised?

Workforce forecasts are estimates, not certainties; organizations should monitor results and revise assumptions.