02 Communication Processes and Contexts Free Online FlashCards

What is communication?

Communication is the ongoing process of creating, exchanging, and interpreting messages.

What does encoding mean in communication?

Encoding is turning ideas into symbols, such as words, images, gestures, or sounds.

What does a transactional view of communication emphasize?

The transactional view sees participants as jointly shaping meaning, often sending and receiving signals at the same time.

Why might two people interpret the same words differently?

Receivers interpret messages through their knowledge, experiences, expectations, and relationship with the communicator.

What does audience analysis consider?

Audience analysis considers what receivers know and need to know, their interests, and which language or format will be accessible.

What is communication context?

Context is the situation surrounding communication, including setting, relationships, roles, expectations, timing, and interaction history.

What is feedback in communication?

Feedback is any response that helps communicators assess how a message was received, such as a question or puzzled expression.

What does decoding mean?

Decoding is interpreting the symbols in a received message.

What stages appear in a simple communication model?

A simple model runs from communicator and encoding through message, channel, decoding, and receiver, with feedback completing the sequence.

How does a communicator's purpose guide a message?

Purpose is the reason for communicating. It guides what to include, how to organize it, the tone, and the channel.

What is a communication channel?

A channel is the means used to convey a message, such as face-to-face speech, a phone call, a text, or a report.

How can a communicator check understanding more clearly?

Feedback does not prove that a message was understood as intended. Asking someone to summarize important instructions provides a clearer check.