01
Choose one
1 point
A person communicates a sentence using sign language. Which classification best describes the communication?
Free Practice Quiz Question List
03 Verbal and Nonverbal Messages Online Quiz Questions
Use this free practice quiz with 20 questions to review 03 Verbal and Nonverbal Messages, test your knowledge, and prepare for your next test or exam.
20 questions
02
True or false
1 point
A spoken sentence can communicate verbal words and nonverbal vocal cues at the same time.
- A
True
- B
False
03
Written response
1 point
What communication term names vocal features such as pitch, volume, rate, pauses, and voice quality?
04
Fill in the blank
1 point
A word’s relatively direct or literal meaning is its .
05
Choose one
1 point
You need to explain a technical process to an audience that may not know its specialized vocabulary. What is the best approach?
- A
Use as much specialized terminology as possible to sound precise
- B
Explain unfamiliar specialized terms for the audience
- C
Avoid giving details so the audience can infer the meaning
06
Choose all
1 point
Which kinds of information can nonverbal signals provide? Select all that apply.
- A
A person’s emotion
- B
A person’s identity
- C
The relationship between people
- D
How an interaction is proceeding
- E
A conclusive explanation of someone’s intention from one cue
07
Fill in the blank
1 point
When a nod reinforces someone’s spoken “yes,” the nonverbal cue performs the function.
08
Choose one
1 point
A speaker stresses the word “I” in “I sent the report” to emphasize who sent it. Which function does this vocal emphasis serve?
- A
Repeat
- B
Complement
- C
Accentuate
- D
Regulate
09
Written response
1 point
What term describes what a message suggests about the relationship or the speaker’s attitude, beyond its literal content?
10
True or false
1 point
Limited eye contact by itself proves that a person is dishonest or uninterested.
- A
True
- B
False
11
Choose all
1 point
Which statements about digital messaging conventions are accurate? Select all that apply.
- A
Punctuation, abbreviations, and emoji can signal tone.
- B
Readers may interpret digital conventions differently.
- C
An emoji guarantees that every reader will understand the intended tone.
- D
Punctuation always makes a message’s tone unmistakable.
12
Choose one
1 point
A familiar word in a message could have more than one meaning, and the intended meaning is unclear. What is the best response?
- A
Assume the most common meaning is intended
- B
Ignore the surrounding message
- C
Use context and ask for clarification if needed
- D
Treat the word’s meaning as fixed in every situation
13
Choose one
1 point
You must give a team an exact deadline while also communicating that you value their concerns. Which approach best uses verbal and nonverbal communication?
- A
Rely on nonverbal cues alone for exact instructions and facts
- B
Use words to make specific facts clear, while considering nonverbal cues for emotion or relationship
- C
Treat verbal messages as unnecessary whenever a nonverbal cue is present
14
Open ended
1 point
A coworker says, “I’m fine,” in a strained voice while looking upset. Identify the verbal message and the nonverbal cues, explain why the cues do not prove exactly what the coworker means, and give one neutral follow-up question that could clarify the message.
15
Choose one
1 point
A person says, “I missed you,” while giving a warm smile and embrace. How do the nonverbal cues function in relation to the words?
- A
The smile repeats the words exactly.
- B
The smile and embrace add feeling to the words.
- C
The embrace replaces the spoken words.
- D
The smile contradicts the words.
16
Written response
1 point
The words “inexpensive” and “cheap” can refer to a similar price, but “cheap” may also suggest poor quality. What communication term names the association or feeling suggested by a word?
17
Choose one
1 point
Someone enters a room and waves instead of saying “hello.” Which function does the gesture serve?
- A
Repeat
- B
Accentuate
- C
Substitute
- D
Contradict
18
True or false
1 point
True or false: Limited eye contact by itself proves that a person is hiding something.
- A
True
- B
False
19
Choose one
1 point
A person communicates using a signed language rather than speaking aloud. How should this communication be classified?
- A
It is verbal communication because it uses language.
- B
It is nonverbal communication because it is not spoken.
- C
It is nonverbal communication because it uses gestures.
- D
It is neither verbal nor nonverbal communication.
20
Written response
1 point
During a conversation, a speaker pauses and looks toward a listener to signal that it may be the listener’s turn to speak. Which function of nonverbal cues does this illustrate?