01
True or false
1 point
In a meeting, a participant is silent. True or false: A facilitator should treat the silence as agreement only after checking what it means to that person.
Free Practice Quiz Question List
12 Ethics, Culture, and Communication Practice Online Quiz Questions
Use this free practice quiz with 20 questions to review 12 Ethics, Culture, and Communication Practice, test your knowledge, and prepare for your next test or exam.
20 questions
02
Choose one
1 point
A community organizer wants residents to support a proposed change. Which approach best applies ethical persuasion?
- A
Emphasize the audience's fears and omit evidence that could complicate the claim.
- B
Support the claim with credible evidence and address a meaningful objection fairly.
- C
Present a claim as certain even when the available evidence is uncertain.
- D
Pressure listeners to agree before they have time to consider the information.
03
Fill in the blank
1 point
Inclusive communication involves noticing who is heard, whose experiences are represented, and what a message or channel creates.
04
Written response
1 point
What two-word term describes the group connections that an individual may have more than one of?
05
Choose one
1 point
During a conversation, someone says that a remark you made caused harm. Which response best follows the recommended interpersonal approach?
- A
Explain that the speaker meant no harm and move on without discussing the effect.
- B
Ask the person to prove that the comment was harmful before responding.
- C
Acknowledge the comment's effect and take responsibility for addressing it.
- D
Change the subject to avoid making the conversation uncomfortable.
06
True or false
1 point
True or false: A communicator can adapt a policy explanation for a one-to-one conversation, a group meeting, and a written announcement without changing the facts.
- A
True
- B
False
07
Choose all
1 point
A local organization is preparing a public post about a contested issue. Which actions support responsible public communication? Select all that apply.
- A
Verify information before sharing it.
- B
Remove context so that a headline makes the claim easier to remember.
- C
Distinguish evidence from opinion.
- D
Consider whether editing or a headline could make a claim misleading.
08
Fill in the blank
1 point
In group communication, facilitators should prevent interruptions or status differences from members.
09
Written response
1 point
What aspect of a persuasive message’s purpose should a communicator disclose rather than disguise?
10
Choose one
1 point
An agency is arranging a complex appointment with a person who may need a communication aid. Which approach best supports effective communication?
- A
Use the same aid for every person with a disability to ensure consistency.
- B
Choose an aid based only on what is easiest for the organization to provide.
- C
Avoid asking about communication preferences because the right approach is always obvious.
- D
Consider the communication's nature and complexity and the person's usual communication method.
11
Choose all
1 point
A manager is deciding whether to share sensitive information about a workplace change. Which considerations reflect the ethical responsibilities described? Select all that apply.
- A
Consider how the decision could affect people who are not present.
- B
Share sensitive details widely so everyone can form an opinion.
- C
Ignore possible long-term effects if the immediate decision seems convenient.
- D
Share sensitive information only with suitable permission and care.
12
Open ended
1 point
A team leader must explain a policy change in a one-to-one conversation, a group meeting, and a written announcement. Describe an appropriate communication action for each setting, and explain how the leader can adapt the message without changing its facts.
13
Choose one
1 point
An organization is changing a workplace procedure that affects several teams. Which communication plan best applies organizational communication principles?
- A
Announce the decision without explaining responsibilities or allowing questions.
- B
Ask only senior staff for input because they represent everyone affected.
- C
Communicate the decision and responsibilities transparently, and provide affected people a suitable way to ask questions or give input.
- D
Keep the decision informal so that no one is accountable for carrying it out.
14
Written response
1 point
In interpersonal conversation, what technique involves restating an important point in your own words and checking your interpretation?
15
Written response
1 point
Which ethical communication principle concerns taking responsibility for communication and its consequences?
16
Choose one
1 point
During a meeting, one participant is silent. What is the most culturally aware response for the facilitator?
- A
Treat the silence as agreement unless someone objects.
- B
Invite responses in more than one way, such as spoken comments and written follow-up.
- C
Ask the silent person to explain their position in front of everyone.
- D
Move on because silence is not a meaningful contribution.
17
True or false
1 point
True or false: Because culture can shape communication, a person’s cultural group is enough to predict how that individual will behave.
- A
True
- B
False
18
Choose one
1 point
A team leader needs to explain a policy change to employees. Which approach best supports transparent organizational communication?
- A
Announce that a policy is changing, but keep the timing and responsibilities private until questions arise.
- B
Send the same message through one channel and assume it will work for everyone.
- C
State what changes, when it changes, and where people can seek help.
- D
Describe the change differently to each group, even if that alters the facts.
19
Choose one
1 point
A communications team is preparing a public post about a disputed claim. Which practice best supports responsible public communication?
- A
Verify the information, distinguish evidence from opinion, and provide context.
- B
Use a striking headline as the main evidence that the claim is reliable.
- C
Remove context so readers can decide what the claim means for themselves.
- D
Present an opinion as fact if it makes the message easier to understand.
20
Choose one
1 point
A colleague privately shares sensitive personal information with you. Another team member asks you to forward it. What is the most ethical response?
- A
Forward the details to the whole team so everyone has the same information.
- B
Do not share the details without suitable permission; handle the information with care.
- C
Share the details if they might make the person’s situation easier to understand.
- D
Remove the person’s name and share the details without considering permission.