True or false: A team is a group whose members can complete shared work independently of one another.
06 Group Communication Online Quiz Questions
Use this free practice quiz with 20 questions to review 06 Group Communication, test your knowledge, and prepare for your next test or exam.
During a meeting, a member notices that some people have not spoken and invites them to share their views. Which kind of group role is the member performing?
- A
Task role
- B
Relationship role
- C
Self-oriented role
- D
Formal group norm
True or false: In a team with shared leadership, one member may guide a task where they have relevant knowledge while another person coordinates the overall process.
- A
True
- B
False
Roles that move a group's work forward by proposing ideas, clarifying goals, or tracking progress are roles.
A remote team spans several schedules and is missing important updates. Which communication practice best addresses this problem?
- A
Use live meetings for every update, regardless of members' schedules
- B
Let each member decide independently where to post updates
- C
Agree when to communicate live versus asynchronously and where updates should be posted
- D
Avoid written records so members can make their own plans
Which description best distinguishes a team from a group whose members simply happen to be together?
- A
A set of people who happen to meet in the same place
- B
A group whose members depend on one another to achieve a shared goal
- C
A collection of people who each pursue unrelated goals
- D
A group in which every task is completed independently
A group has defined its problem and is about to brainstorm solutions. What should it do next in the practical decision-making process?
- A
Choose an option, then define what would have made it suitable
- B
Agree on criteria for evaluating possible solutions
- C
Assign implementation responsibilities before defining the problem
- D
Review the result before any option has been selected
What type of group role is being performed when a member prioritizes personal needs over the group's work, such as by withholding effort?
Name one dynamic Google identified as associated with effective teamwork at its organization.
Shared expectations that guide members' behavior are group .
A team wants to improve collaboration. Which practices support coordinating members' contributions toward a shared outcome? Select all that apply.
- A
Listen to understand what other members are saying
- B
Withhold relevant information until the group has made its decision
- C
Share relevant information with the group
- D
Follow through on commitments
A project changes direction, and some responsibilities are unclear. Which actions are consistent with effective role management? Select all that apply.
- A
Make sure both the member and the rest of the group understand the role's responsibilities
- B
Review role assignments if the project changes
- C
Allow one person to perform several roles when appropriate
- D
Keep role assignments fixed even when the group's needs change
A student team must choose a presentation topic but is at risk of criticizing ideas before everyone has contributed. Describe a decision-making process the team could use, in order, from clarifying the problem through carrying out and reviewing its choice.
During a team discussion, one member notices that a quieter teammate has not spoken and invites them to share their view. Which type of group role does this behavior best represent?
- A
Task role
- B
Relationship role
- C
Self-oriented role
- D
Informal role
True or false: Group norms can make coordination easier while also discouraging useful questions or dissent when members feel pressure to conform.
- A
True
- B
False
What term describes coordinating members’ contributions toward a shared outcome?
A remote team works across different schedules. Which communication practice is most likely to help members stay coordinated?
- A
Require every update to be discussed in a live meeting.
- B
Let each member choose a different channel without telling the rest of the team.
- C
Agree when to communicate live versus asynchronously and where to post updates.
- D
Avoid written records so members can adapt plans informally.
What term describes pressure for agreement interfering with a group’s careful consideration of alternatives?
A team wants to keep early criticism from shutting down members’ contributions while deciding how to solve a problem. Which step should it take before evaluating proposals?
- A
Reject each proposal as soon as it is suggested.
- B
Generate options before judging them.
- C
Choose the first option that seems workable, then set criteria.
- D
Assign implementation tasks before discussing possible solutions.
A team wants members to challenge proposals without making disagreements personal. Which group norm best supports that goal?
- A
Agree to criticize ideas, not people.
- B
Agree to avoid challenging proposals once they have been stated.
- C
Let the most senior person decide which disagreements are appropriate.
- D
Discourage members from raising concerns during meetings.