2 Individuals at Work Free Online FlashCards

What is personality?

Personality is a relatively enduring pattern of ways of thinking, feeling, and behaving.

What are values, and how can they guide workplace choices?

Values are enduring beliefs about what is important or desirable; they can guide motivation, decisions, and responses to conflict.

What are the five dimensions of the Big Five?

Openness to experience, conscientiousness, extraversion, agreeableness, and emotional stability.

What is self-esteem?

Self-esteem is a person's sense of self-worth.

What is perception?

Perception is the process of selecting, organizing, and interpreting information to make sense of the environment.

What is attribution?

Attribution is the process of explaining the causes of behavior, including internal causes such as effort or external causes such as task difficulty.

What is a stereotype?

A stereotype applies a generalized belief about a group to an individual.

What are the three components of an attitude?

An attitude includes a cognitive component (beliefs), an affective component (feelings), and a behavioral intention (plans or readiness to act).

Why might an employee not act on an intention?

Attitudes do not predict behavior perfectly: time pressure, fear of retaliation, or lack of authority can prevent someone from acting on an intention.

Why should workplace behavior be understood through both the person and the situation?

Work behavior reflects individual differences interacting with the situation; workload, instructions, and resources can matter alongside personality, values, perception, and attitudes.

What does emotional stability describe?

Emotional stability is steadiness under stress, contrasted with greater proneness to negative emotions.

What does locus of control describe?

Locus of control describes whether someone tends to see outcomes as shaped mainly by their own actions or by outside forces.