Free Practice Quiz Question List

7 Organizational Culture Online Quiz Questions

Use this free practice quiz with 20 questions to review 7 Organizational Culture, test your knowledge, and prepare for your next test or exam.

20 questions

True or false

1 point

True or false: Structured organizational socialization is linked with newcomer adjustment.

A
True
B
False

Written response

1 point

What is the name of the process through which newcomers learn their roles and an organization’s practices?

Fill in the blank

1 point

Observable features of an organization are , while its stated principles and priorities are .

Choose one

1 point

A manager notices that employees use a distinctive greeting and work in an open-plan office. Which conclusion is best supported by these observations?

A
They establish which values the organization officially endorses.
B
They are observable artifacts, but more evidence is needed to interpret what they mean.
C
They prove that employees share the same underlying assumptions.
D
They show that written values and everyday behavior are always aligned.

Choose one

1 point

A company says it values collaboration, but promotions consistently go to employees with the strongest individual results. Which underlying assumption is most plausible?

A
Employees’ underlying assumption is that collaboration determines advancement.
B
The promotion system is an espoused value because it expresses what the company says it values.
C
Employees may assume that advancement depends on outperforming colleagues.
D
The website statement alone shows that collaborative behavior is consistently rewarded.

Written response

1 point

What term describes distinct group-level cultures, such as different norms in an organization’s sales and engineering teams?

Fill in the blank

1 point

Culture can persist because familiar make work more predictable, while recurring, repeated patterns of activity—known as —help reproduce existing cultural patterns.

Choose all

1 point

Which organizational practices can reinforce culture? Select all that apply.

A
What leaders consistently pay attention to
B
Which behaviors leaders reward or tolerate
C
How leaders allocate resources
D
How hiring and promotion strengthen some norms
E
A one-time announcement of new values, even if everyday practices remain unchanged
F
Employees’ private preferences, regardless of organizational practices

True or false

1 point

A norm emphasizing speed can help an organization respond quickly while also increasing the risk of overlooking quality or safety.

A
True
B
False

Choose all

1 point

Which approaches provide useful evidence when assessing an organization’s culture? Select all that apply.

A
Observe routines and decision making.
B
Ask employees what happens when deadlines, quality, safety, or customer needs conflict.
C
Compare what the organization rewards with what it claims to value.
D
Treat formal value statements as sufficient evidence of everyday behavior.
E
Assume every team and employee experiences one uniform culture.

Choose one

1 point

Managers respond constructively when employees report near-misses. What is a likely effect of this repeated response?

A
Employees will avoid raising safety concerns because reporting is discouraged.
B
Employees may share safety information before an accident occurs.
C
Employees will report only incidents that have already caused harm.
D
The reporting practice will eliminate the possibility of accidents.

Choose one

1 point

An organization wants employees to collaborate, but its reward system recognizes only individual results. Which action is most likely to support a credible culture change?

A
Publish the desired values again without changing incentives or daily practices.
B
Ask employees to adopt the new values while leaving existing reward systems unchanged.
C
Model the desired behavior consistently and change incentives or procedures that contradict it.
D
Replace all existing routines immediately, without explaining or supporting new practices.

Choose one

1 point

Research finds relationships between organizational culture and outcomes such as employee attitudes, innovation, and quality. Which conclusion is best supported?

A
Culture alone determines employee attitudes, innovation, and quality.
B
Culture is related to these outcomes, but other factors also matter.
C
The relationships show that strategy and resources have no effect on outcomes.
D
Culture affects attitudes but cannot be related to innovation or quality.

Open ended

1 point

A team coordinates smoothly by following unwritten norms, but employees who question a familiar procedure are treated as disloyal. Explain one way the culture helps the team, one way it may harm the team, and one sustained action leaders could take to address the harm.

Choose one

1 point

Which description best captures what organizational culture is?

A
A company's formal policies and slogans, regardless of how employees behave
B
Shared learning, values, norms, and assumptions that shape how people understand work and act together
C
The personalities and preferences of the organization's current leaders
D
The organization's structure and reporting relationships alone

True or false

1 point

True or false: Organizational culture is fixed once it has formed and cannot be changed by sustained changes to incentives and everyday practices.

A
True
B
False

Written response

1 point

Which formal method for helping newcomers learn an organization's practices is named in the material? Enter the two-word method.

Choose one

1 point

A company publicly promotes collaboration, but its award system recognizes individual achievements and employees believe promotions go to those who outperform colleagues. Which interpretation best applies the three levels of culture?

A
The award system is an underlying assumption, while collaboration is an artifact.
B
The promotion pattern is an espoused value, while collaboration is an underlying assumption.
C
The award system is an artifact, collaboration is an espoused value, and the promotion pattern may reveal an underlying assumption.
D
All three observations are artifacts because they are related to employee behavior.

Choose one

1 point

A startup's founder sets early priorities and models how to handle problems, while employees develop shared routines as they respond to new challenges. Which conclusion is best supported?

A
Culture is created exclusively by founders, because employee interactions do not shape shared norms.
B
Founders and early leaders can exert strong influence, while employees also shape norms through their responses and interactions.
C
Culture begins only after formal onboarding procedures have been established.
D
Culture is mainly determined by the organization's written values and does not depend on how people respond to challenges.

Written response

1 point

Which culture level consists of deeply held, often unstated beliefs about what is normal, safe, important, or likely to succeed?