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Free Practice Quiz Question List

3 Motivation and Work Engagement Online Quiz Questions

Use this free practice quiz with 20 questions to review 3 Motivation and Work Engagement, test your knowledge, and prepare for your next test or exam.

20 questions
01
Choose one
1 point

A service team is missing response-time targets, and employees report that the case-management software frequently freezes. What should the manager do first?

  1. A

    Offer a bonus to increase effort before investigating further.

  2. B

    Check whether the software and staffing are adequate.

  3. C

    Tell employees to work faster without changing anything else.

  4. D

    Reduce the response-time target without discussing the cause.

02
Choose one
1 point

Employees value a promised bonus and believe it will be awarded fairly for meeting a target. However, they think the target is impossible even with substantial effort. Which expectancy-theory judgment is weakest?

  1. A

    Valence

  2. B

    Instrumentality

  3. C

    Expectancy

  4. D

    Equity

03
Choose one
1 point

An employee approaches work with noticeable energy and stamina. Which component of work engagement does this most directly describe?

  1. A

    Vigor

  2. B

    Dedication

  3. C

    Absorption

  4. D

    Job satisfaction

04
Choose all
1 point

A manager wants to support employees’ autonomy and competence, as described by self-determination theory. Select all actions that directly support at least one of these needs.

  1. A

    Let employees choose how to organize a task when work requirements allow.

  2. B

    Require employees to follow one method even when alternatives are effective.

  3. C

    Provide opportunities to practice and develop relevant skills.

  4. D

    Emphasize that employees should avoid asking colleagues for help.

05
Choose all
1 point

In the job demands–resources model, which of the following are job demands? Select all that apply.

  1. A

    Heavy workload

  2. B

    Supportive colleagues

  3. C

    Time pressure

  4. D

    Emotional strain

06
Choose one
1 point

An employee compares their contributions and outcomes with those of a colleague and feels the comparison is unfair. Which theory most directly addresses this concern?

  1. A

    Expectancy theory

  2. B

    Equity theory

  3. C

    Goal-setting theory

  4. D

    Herzberg’s two-factor theory

07
True or false
1 point

According to the material, Maslow’s hierarchy should be treated as a fixed sequence that every employee follows.

  1. A

    True

  2. B

    False

08
True or false
1 point

An employee can be satisfied with a job without feeling highly energized or absorbed in the work.

  1. A

    True

  2. B

    False

09
Written response
1 point

What term describes continuing to exert effort when work-related obstacles arise?

10
Written response
1 point

In expectancy theory, what is the term for the judgment that good performance will lead to an outcome?

11
Fill in the blank
1 point

In Herzberg’s two-factor theory, pay, security, and working conditions are , while achievement, responsibility, recognition, and growth are .

12
Fill in the blank
1 point

Strong concentration in one’s work is the engagement component called .

13
Open ended
1 point

A service team is missing response-time targets. Employees are unsure which cases to prioritize, the software is unreliable, and the manager is considering a bonus. Describe a practical response that addresses both motivation and the conditions affecting performance.

14
Choose one
1 point

A manager wants a goal to focus a team's effort without overlooking the support employees need. Which approach best fits goal-setting theory?

  1. A

    Set the same output target for every task and give no feedback.

  2. B

    Agree on a specific, challenging but attainable target and provide feedback.

  3. C

    Avoid discussing whether employees have the tools needed to meet the target.

  4. D

    Reward results without explaining how performance will be assessed.

15
Choose one
1 point

An employee is motivated but misses a production target because the equipment is unreliable and the required procedure is unclear. What is the manager’s best first step?

  1. A

    Assume the employee needs a stronger reward

  2. B

    Check whether ability, role clarity, or work conditions are obstacles

  3. C

    Increase the target to create urgency

  4. D

    Treat the missed target as proof of low commitment

16
Choose one
1 point

Under Herzberg’s two-factor theory, how are pay and achievement classified, respectively?

  1. A

    Pay is a motivator, while achievement is a hygiene factor

  2. B

    Both pay and achievement are hygiene factors

  3. C

    Pay is a hygiene factor, while achievement is a motivator

  4. D

    Both pay and achievement are motivators

17
Choose one
1 point

Employees believe they can meet a challenging target, and they value the promised bonus. However, they doubt that managers will measure performance fairly or award the bonus as promised. Which expectancy-theory judgment is weakest?

  1. A

    Instrumentality

  2. B

    Expectancy

  3. C

    Valence

  4. D

    Relatedness

18
True or false
1 point

In the JD-R model, supportive colleagues and autonomy are job demands, while heavy workload and time pressure are job resources.

  1. A

    True

  2. B

    False

19
Written response
1 point

In self-determination theory, what psychological need is supported when employees have an appropriate sense of choice in how they do their work?

20
Written response
1 point

Which dimension of work engagement refers to strong concentration in work?